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S24 Ultra Smartphone - 6.53-inch HD Display, Quad-Core Processor, Dual SIM, 8MP Camera, 2400mAh Battery - Mobile Phone (Unlocked, 16GB Storage) | Wowcher Reviews

1.1 Rating 161 Reviews
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Ordered this phone not even received yet
Helpful Report
Posted 6 days ago
Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher
Posted 5 days ago
Not arrived, not happy where is my phone
Helpful Report
Posted 6 days ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 5 days ago
I have not received my order yet it's overdue should have received it on the 14th November 25 still waiting for a reply from the seller.
Helpful Report
Posted 6 days ago
Thank you for taking the time to review your experience. We are sorry to hear your comments. Having looked into it, I can see that we have already spoken to you regarding your case. Please keep an eye out for a response from the merchant. Kind regards Wowcher Team
Posted 5 days ago
I ordered the item on the 1st of November redeemed my voucher paid shipping was to b delivered by the 14th of November i haven't received the item yet ive emailed the merchant 3 times no response ive no email yourself waiting on feed back about receiving item x
Helpful Report
Posted 6 days ago
Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks Wowcher Team
Posted 5 days ago
I didn’t got the item yet.
Helpful Report
Posted 6 days ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 5 days ago
Haven't received the order and no response from the seller either
Helpful Report
Posted 1 week ago
Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher
Posted 6 days ago
NOT DELIVERED NO EPLY FOR DEALER
Helpful Report
Posted 1 week ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 1 week ago
I ordered the phone and was given a delivery date of 4 Nov. I paid £7.99 del charge. It didnt arrive. I checked the Wowcher app and they changed the del date to 12 Nov. Ok no big deal. Another week. However, I still didnt receive it. So I emailed the merchant as they state on their app. No Reply. I then contacted Wowcher on Whatsapp. Their robot gave instructions which I followed. Still NO reply. Contacted again on Whatsapp and Im still waiting! NO reply, contact nor anything! I ordered, 1 blue and 1 purple. I have received neither. I doubt I'll get a refund at this rate. I have rated the phone poor as the site insists I rate the phone. How do I do that if I havent received it?
Helpful Report
Posted 1 week ago
Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher
Posted 1 week ago