“Item not delivered and Wowcher plus seller not responding to emails”

Posted 1 month ago

Thanks for your feedback, we are sorry to hear about your experience, Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Many Thanks, Wowcher.

Posted 1 month ago

“Ordered 2 only 1 arrived, at to email them and they sent it out. Also paid extra for the faster delivery, but still took about 2 weeks to arrive.”

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Posted 1 month ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team

Posted 1 month ago

“Can’t really review this item as it never arrived so had to get a refund! Very disappointed I would strongly suggest people avoid buying this item”

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Posted 1 month ago

Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher

Posted 1 month ago

“Good price and good value”

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Posted 1 month ago

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience! Many Thanks Wowcher

Posted 1 month ago

“I have Still not received this, No update or contact from supplier, just says “order processing” on Wowcher app. I should have received this no later than 6/6/25. I have emailed several times to no avail., no response.”

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Posted 1 month ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 1 month ago

“The Lacoste polo shirts are of good quality. Fits me perfectly. But sadly Wowcher still owe me 4 more Lacoste polo shirts. I have sent 3 messages with absolutely no reply they are 2 weeks late so far. Rant over”

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Posted 1 month ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 1 month ago

“Emailed them 3 times to find out about an order and haven’t received anything back. Very disappointing customer service”

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Posted 1 month ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 1 month ago

“My comment is: I STILL HAVE NOT RECEIVED MY ITEM! I have contacted Wowcher AND Tag Deals but have not had a response. I am about to inform my bank to refuse payment unless I hear from your self or Tag Deals IMMEDIATELY.”

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Posted 1 month ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 1 month ago

Men'S Lacoste Polo Shirt - 6 Sizes, 14 Colours! | Wowcher Reviews