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Marco Pierre White Rudloe Arms Hotel Stay - 3-Course Dining & Glass Of Rose For 2 | Wowcher Reviews

3.9 Rating 40 Reviews
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We had a fantastic time! Great value for money. We stayed in the tree house. The rooms were beautifully presented and clean. The main house definitely has some unusual artworks and items. A must see if you like quirky or unique things. The food in the restaurant was fantastic and the service was great. Did not feel rushed and the food was delicious. The grounds that the house is set in were also fantastic. There is a conservation area which we thought was particularly lovely and some of the views were very commanding. You can go on walks but sadly we were not staying long enough but we plan to go back and do this another time. The hotel is not that obvious from the main road as it’s set back at the end of a stone driveway. If you go, you will find it more or less on the corner.
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Posted 1 year ago
Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team
Posted 1 year ago
The hotel grounds were very overgrown and the hotel felt very understaffed. We arrived later than anticipated due to motorway closures but cou!dn't have our free cocktail as that was ONLY available from 4 to 5 pm. We had a major problem with our room smelling awful due to the previous occupant using ' 'medicinal' canabis!!!! A problem that the housekeeping staff had reported and the hotel knew about. Although we complained and asked for another room we were told that the hotel was fully booked so we had no choice but to sleep in it. Even with the French door open the smell was very strong and as I have Chronic migraines it triggered a migraine resulting in a sleepless night. We told the reception staff we couldn't sleep there for the 2nd night and they reassured us we would be in another room. We arrived back at the hotel after a day in Bath too fine no one knew what room we were in or where our luggage was. We were kept waiting on an airless landing with no where to sit for about 40 mins until I insisted we got back to the main house until it was sorted out. The senior member of staff trying to deal with it was in a total panic and made it very stressful for us and was very rude and dismissive we tried to say we were meeting a couple for dinner and would be explain to them as would be latent he wouldn't listen and kept shouting don't interrupt me I'm trying to sort it out!!!!!. We finally were taken to a room where our luggage was waiting for us. This was an anniversary treat and although we said it had spoiled our celebration there was no real apology and no offer of any compensation not even our missed cocktails which were included in our package! One other problem was there was very little menu choice for me as I'm Gluten Intolerant I asked advice from the same member of staff as to what I could order and he said the fish was fine but then brought it with better on! I explained the problem but as my husband had offered to change with me they just stopped our plates and didn't offer me an alternative. There was so little choice I had to have the same breakfast and dinner on both days. I have never been to a hotel that refused to offer a Gluten free bread. Altogether it was a really disappointing experience and we will never go again which is such a shame as it's proximity to Bath is great.
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Posted 1 year ago
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Posted 1 year ago
I've been several times never disappoints. The rooms are extremely comfortable the food is really high standard. The staff are lovely . Mr white is often in the restaurant and is a very plesent man.
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Posted 1 year ago
Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher
Posted 1 year ago
Accomodation and general surroundings are beautiful. Super quirky and a lovely setting. Thank you.
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Posted 1 year ago
Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher
Posted 1 year ago
Alcohol far too expensive Food ok Too many small steps inside and outside Very dangerous Wouldn’t book again
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Posted 1 year ago
Thank you for your review, We appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team
Posted 1 year ago
Disappointed overall sadly
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Posted 1 year ago
Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher
Posted 1 year ago
Rude Rude Rude Aggresive and arrogant Owner who did not make me welcome did not honour booking on complaint had mistold the truth of the Incident ,and A venue that has nothing to do with Marco Pierre White but which I have since found out is his overindulged sons venue, I am am still extremely vexed at my treatment and response to my very justified complaint.
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Posted 1 year ago
Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher
Posted 1 year ago
Beautiful manor in a stunning location. Bedroom was well equipped. However we were disappointed with the 3 course dining. Limited choice, small portions, expected better quality and how many surcharges were applied
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Posted 1 year ago
Thank you for your review! We’re glad to hear you enjoyed your experience and hope to continue inspiring you with great deals. Many thanks, Wowcher Team
Posted 1 year ago