“It's hard to belive that this product has been released as an alternative to lapsang souchong. I do not think that it will be on the market for many more months since very few people will buy another box after trying this very odd tasting tea. It's a pity, since I really liked the original.”
“One word to sum it up. Disgusting. I’ve drunk and loved their Lapsang for as long as I can remember and this tastes nothing like it. Really horrible after taste, very disappointed.”
“I used to drink lapsang souchong multiple times a day. This new version is a poor substitute. Far too smoky and clearly artificial. I won't be buying this again.”
“Horrible and disappointing compared to the previous flavour. I have tried the new design and find the tea now tastes just a little smokey but otherwise lacks flavour. Has gone from being my favourite tea to one where I can't even finish the box. I'm going to throw this away and try some different brands now.”
“Absolutely revolting! What have you done Twinings!? Not only is the packaging misleading resulting me making a cup without realising that the contents had changed but you have created an abomination. The entire box has gone in the compost bin. As a loyal customer I am gutted.”
“Flavourless garbage. No professional tea sommelier would endorse this travesty. Packaging noticeably bereft of any claim to be lapsang souchong, so perhaps should have been warned. Zero star rating (but not an option). I'd like my money back please.”