Basic Gift Message Reviews

4.4 Rating 193 Reviews

About Tree2mydoor:

The tree gifts company, specialising in a mail order gift service where customers can send individually gift wrapped trees and plants for presents.
Each tree or a plant comes with exclusive greetings card that you personalise at time of order. Choose from miniature established trees to young trees and seed packs to send as gifts that will last for many years to come.

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Phone:

01618706368

Email:

hello@tree2mydoor.com

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Posted 1 month ago

Thanks again for your reviews, Suzanne. We really appreciate it and are here at care@tree2mydoor.com if you need us help with future living gift ideas.

Posted 2 weeks ago

Janet G

Verified Reviewer

Incentivized

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What is the availability of the service?

Poor

Excellent

“Good to be able to send a nice message”

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Posted 1 month ago

Thanks again for your reviews, Janet. We understand how important a heartfelt message is when sending a gift, so we're happy you made use of our free basic gift message service. If we can be of further assistance, please let us know at care@tree2mydoor.com.

Posted 2 weeks ago

What is the availability of the service?

Poor

Excellent

“The service was efficient and the Rose of remembrance was delivered on the day expected and looked beautiful. Thank you for providing such good service.”

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Posted 1 month ago

Thanks again for taking the time to leave us your review, Denise. We're happy to hear your beautiful Remembrance rose bush gift arrived as expected and looked beautiful. We work hard to delight all our customers and their recipients, so if we can help with future living gifts, please don't hesitate to let us know at care@tree2mydoor.com. We're always happy to help.

Posted 2 weeks ago

Lady C

Verified Reviewer

Incentivized

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What is the availability of the service?

Poor

Excellent

“Regretably this message was not included. My first name appeared somewhere which was the only indication to the recipient as to whom might have sent the gift. I did write to the company and ask for an explanation, but did not receive a response. This was my 4th gift from the company and I am more than surprised to have faced the issue and then be ignored.”

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Posted 1 month ago

Hi Cheryl, Thank you for taking the time to share your feedback, and we're so sorry for your recent experience with us. We'd also like to apologise that no one from our Technical Team got back to you after you contacted us. This isn't the level of service we aim to provide for our customers, and we're sorry that we let you down. We've checked our process, and gift messages should always appear on the dispatch note. At the moment, we can't see any reason why your message would have been missed, but we completely understand how frustrating this must have been, especially as this was your fourth gift from us. We truly appreciate your continued support and hope that, despite the missing message, your recipients loved their living gifts. Thank you again for bringing this to our attention so we can continue to improve and should you require any further assistance, please let us know at care@tree2mydoor.com.

Posted 1 month ago

What is the availability of the service?

Poor

Excellent

Author didn't leave any comments.

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Posted 1 month ago

Thanks again, Nancy, for taking the time to leave us your review. If we can be of further assistance with living gifts, please let us know at care@tree2mydoor.com.

Posted 1 month ago

Sharon M

Verified Reviewer

Incentivized

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What is the availability of the service?

Poor

Excellent

“As it was a thank you to my daughter rather than a celebration gift it was lovely to just send a simple personal message letting her know that the tree delivery was from me with love.”

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Posted 1 month ago

Thanks again, Sharon, for taking the time to leave us your reviews. We know how important it is to have a thoughtful message accompany a gift, and we're happy we could help. If you require any further information, please let us know at care@tree2mydoor.com.

Posted 1 month ago

What is the availability of the service?

Poor

Excellent

“Easy to do online, efficient service”

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Posted 1 month ago

Thanks again for taking the time to leave us your feedback. We're so happy to have been chosen to send such an important gift, and we understand that sending a heartfelt message is as important as the gift itself. If we can be of further assistance, please let us know at care@tree2mydoor.com. We're always happy to help.

Posted 1 month ago

Sarah B

Verified Reviewer

Incentivized

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What is the availability of the service?

Poor

Excellent

“As above - really delighted with this service and concept.”

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Posted 1 month ago

Thanks again for taking the time to leave us your feedback, Sarah. We're so happy to have been chosen to send such an important gift for you, and we understand that sending a heartfelt message is as important as the gift itself. If we can be of further assistance, please let us know at care@tree2mydoor.com. We're always happy to help.

Posted 1 month ago