RUF Oak Briquettes 450kg Bulk Bag Reviews

4.6 Rating 50 Reviews

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

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Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Keith Wallbanks

Verified Reviewer

“The briquettes burn well. Delivery was a bit slow at about 2 weeks, If delivery was faster it would have been 5 stars.”

Helpful Report

Posted 1 week ago

Hi Keith, Thank you for your feedback, we’re glad to hear the briquettes are burning well and meeting your expectations. We’re sorry the delivery time was longer than expected. We really appreciate you taking the time to leave a review, and hope to earn that fifth star from you next time :)

Posted 1 day ago

“The delivery was prompt and the bag was very well protected from moisture. The blocks are much very solid and burn far hotter than other softwood blocks I have brought it in the past and they light easily with some firewood. I will certainly buy these for my log burner from now on. Highly recommended.”

Helpful Report

Posted 3 weeks ago

Hello, Thank you for your great feedback! We’re so pleased to hear the delivery and packaging met expectations, and that you’re impressed with the quality and performance of the RUF Briquettes. We really appreciate your recommendation and look forward to supplying you again!

Posted 3 weeks ago

“Our first order of this excellent product after using other reconstituted softwood blocks which always make a mess and burn far less hot and much quicker. The delivery was very prompt and well protected from rain and damp. There were only a few blocks that were a little coarser than the vast majority and they still burn well. The breaks are very compact and yet light quickly. They last far longer than softwood ones and produce more heat. I can’t recommend them highly enough and shall order more for the Autumn. Highly recommended! Thank you Traditional Beams!”

Helpful Report

Posted 1 month ago

Hello, Thank you so much for such a detailed and thoughtful review! We’re delighted to hear how well the briquettes are performing for you and that you’ve noticed the difference in burn time and heat output compared to softwood alternatives. It’s also great to know the delivery arrived promptly and in good condition. Thanks again for your recommendation, and we look forward to supplying you again in the Autumn!

Posted 1 month ago

“They are great. Only thing that didnt give 5 stars is that some of them are made with coarser woodchip rather than sawdust and those ones without a binder make a mess just picking them up as they fall apart everywhere. Those ones also burn much quicker. I'd say 40% are like that. This is our first order experience.”

Helpful Report

Posted 4 months ago

Thank you for sharing your feedback and for placing your first order with us. We’re pleased to hear that you’re happy overall with the briquettes. We’re sorry to hear that some of the briquettes were more brittle and broke apart more easily. As they’re made from natural materials, some variation in texture and density can occur, which can affect how they handle and burn. Having said that, please reach out to us in the future if you are not entirely satisfied, we would be happy to help!

Posted 3 months ago

Simon Worswick

Verified Reviewer

“Briquettes are great but having them dropped kerbside in pouring rain and non waterproof bag is a real problem. A lot of the bricks turned back into sawdust. I think a small increase in price on rerun for better packaging would be a good idea. Or at least an option.”

Helpful Report

Posted 4 months ago

Hi Simon, Thank you for your feedback and for sharing your experience. We’re glad to hear the briquettes themselves were great, but we’re very sorry to hear about the issues with the delivery. Just to clarify, our delivery service is kerbside only, and the briquettes are wrapped in waterproof packaging. As with any natural fuel, they do need to be moved to a sheltered area upon delivery to prevent damage from the weather. We appreciate your suggestion regarding packaging and will keep it in mind as we look at ways to improve the delivery experience. Thank you again for taking the time to share your thoughts.

Posted 3 months ago

Charles Murray

Verified Reviewer

“In common with the oak brickettes we have bought previously these are also very sensitive to moisture. Sadly during transit the bag they were contained was damaged at some point and allowed some water in so some of the blocks had crumbled slightly but around 90% were useable. They do burn well producing plenty of heat and are easy to light.”

Helpful Report

Posted 5 months ago

Hi Charles, Thank you for your detailed feedback. We’re sorry to hear that some of the Briquettes were damaged during transit. We appreciate you letting us know and are glad to hear that the majority were still usable and that they burn well and are easy to light. We’ll take your comments on board to see how we can improve packaging to prevent moisture damage in the future.

Posted 4 months ago

Susan Draper

Verified Reviewer

“Good value for money the Briquettes burn at different rates but are generally long lasting. They give off a lot of heat and smell incredibly nice. Ordering and delivery was an easy and efficient process. Would recommend these Briquettes to others.”

1 Helpful Report

Posted 5 months ago

Hi Susan, Thanks for your 5-star review! We’re really pleased you’re happy with the value, burn duration, heat output, and aroma, and that ordering and delivery were easy!

Posted 4 months ago

John Pentlow

Verified Reviewer

“as above.”

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Posted 1 year ago