Marshalltown 24" Tile Cutter Reviews

1.6 Rating 22 Reviews

Whether you're tiling the bathroom walls or revamping the kitchen floor, you might need to resize your tiles with the utmost precision. That's where the Marshalltown 24" Tile Cutter comes in really handy.Perfect for cutting ceramic, mosaic and porcelain tiles manually up to 24" long and 12mm thick, this is a versatile, easy-to-use product with impressive durability.The Marshalltown 24" Tile Cutter has a two-rod rail system which promotes smooth cutting and a tungsten carbide scoring wheel. There's also an adjustable measuring guide for precise cuts as well as the option to buy a replacement 24" tungsten carbide scoring wheel from Tile Warehouse.For expert information on how to use tile cutters in your home make sure to visit our dedicated Help and Advice section. It's packed full of useful tips and techniques on the best way to use our range of tiling tools and accessories.

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

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Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Steve Pontefract

Verified Reviewer

“Customer service was very good, even processed a promised 10% discount quickly. Delivery was pretty good 2 days from order to arriving on site. HOWEVER, the product is very poor. It is described by Tile Warehouse on their web pages as 'Outdoor Black Straight Edge Trim.' Note the word Straight. It is anything but. The 2.7 meter lengths come twisted and warped. They are anything but straight. Robin Hood could have used them very easily for his new bow!! They appeared to be quadrant, although nowhere does it state that they are quadrant. Im thinking if they were there would be a much greater chance that they would be straight. In fact they are nothing more than L shaped with large amounts of the back plate cut out, to save money in production, but in doing so they have lost rigidity and twist easily. My tiler is not going to thank me, it will be an extremely difficult job for him do his usual perfect job when they are so twisted. I guess they are made in China, but nowhere does it say that, but feels like Chinese quality. No end caps available. Each length is very expensive for what they are! I assumed they were full quadrant and so justified the price. Not these severley reduced L shaped trims! Spent nearly £200 and it will end up looking like 50p. Very disappointing purchase, do not buy these, unless you want to fall out with your tiler and get a poor finish on your tiling. Steve Pontefract Colosseum Properties Ltd.”

Helpful Report

Hi Steve, Thank you for your feedback. I’m glad to hear that our customer service and delivery met your expectations, and I sincerely apologise for the issues with the trim. We strive to ensure our products reflect their descriptions, and your experience does not meet our quality standards. We certainly do not send out defective goods at the beginning as it only costs us twice for the delivery with replacements. I understand how frustrating it must be to deal with warped and twisted materials, especially with your tiler’s work on the line. We appreciate you bringing this to our attention; I will make sure to share your concerns with our delivery team for further review. Corners are normally available to purchase but the black version is currently out of stock, all other varieties are shown on site. Please feel free to reach out to us directly if there's anything we can do to assist you further. Warm regards, Team Tile Warehouse

Bryan Hallett

Verified Reviewer

“Very disappointed with this company. Twice have made arrangements to receive tiles and twice taken weekends off to complete the work. Both times wrong tiles have been delivered. Cannot fault delivery drivers who have been courteous and a little embarrassed. Still no tile, however...”

Helpful Report

Hi Bryan, I have reached out personally for you. Hopefully we can get this resolved quickly for you. best wishes, Oliver

“Beautiful tiles, shame that they came delivered damaged! I still have all these tiles to check, that aren't open yet by the hedge. Very sad.”

Helpful Report

Hello Heidi, Please do reach out to us, we certainly will help once all items are checked. You aren't expected to have damaged products. Unfortunately within any shipping, this can happen but we will always put it right. Please reach out to us on Customerservice@tilewarehouse.co.uk Best wishes, Oliver

Chris Hesbrook

Verified Reviewer

“The sample we were sent was completely white, how were we able to compare this to the 'blue' bathroom furniture we have chosen and visualise in our bathroom without the pattern? To receive a response to our query, "that the tile was correct and that unfortunately there is no guarantee that the cut sample will contain the pattern" is not what we expected. If we wanted a white tile we would have orderd one. Very disappointed with the tile sample and the response.”

Helpful Report

Danielle ROGAN

Verified Reviewer

Author didn't leave any comments.

Helpful Report

Wioleta Bloomfield

Verified Reviewer

Author didn't leave any comments.

Helpful Report

Hello Wioleta, I am sorry to hear that you had some damages. Unfortunately its not something I can see that has been raised with us. You may have received an automated email (based on the couriers tracking scans) that advises that your items were refused, and to get in contact with our team for a replacement. That being said, I will reach out and get this resolved for you. Best wishes, Oliver

Steven Scott

Verified Reviewer

“Took 4 deliveries to get the quantities I needed due to the amount of broken tiles that turned up on each delivery. Tiler said very poorly made. Obviously the company know this so I think these could be seconds They do look nice up but far too much of a problem getting them which has delayed the job quite a bit. Luckily I had a tiler who understood and didn't charge me extra for the extra visits he had to make I can't recommend this company and wont return (Pic are from the 3rd deliverythat was supposedto replace the tiles from the 1st 2)”

Helpful Report

Good morning Steven, I am really sorry about the experience you've had. We certainly wouldn't want you to be unhappy. Unfortunately, as we are delivering tiles, sometimes damages happen especially when you enroll the services of a 3rd party courier. We will certainly be esclating this with them to investigate further. We do advise to ensure you have all tiles delivered and checked prior to booking a tradesperson. This is so that we can ensure you have everything you need before you start. I hope that you give us another chance in the future, Oliver

Connor Medhurst

Verified Reviewer

“Ordered 500 of these and at least 50% of them were between 1-2mm different in size. Had to grind them down to get them to match with the others.”

Helpful Report

Dear Connor, Thank you for your review and for bringing this issue to our attention. I’m sorry to hear that the Quarry Red Tiles did not meet the size consistency you expected. We aim to supply high-quality products, however variations in this tile do occur during manufacturing and are a feature in quarry tiles, that being said, your feedback is crucial for us to improve our illustration and description processes. If you have any further concerns or require assistance, please reach out to our customer service team. We're here to help! Best regards, Roger