“This was the third pi I purchased after returning two As as not working. After the b did not work I checked the memory card with operating system supplied by yourselves and it was blank. I downloaded noobs and b now works. When I spoke to your support about the first a not working I asked if it could be the card and should I return it and they said no. I did not have a card reader at that time so could not check it. I have lost money I had lost money on returning two pi and had a disappointed daughter Over Christmas all because of a blank memory card. Your support staff are very nice but I am very disappointed as a result of this.”
“Bought as a replacement for an older non + model 3 and can happily say its a great product the bluetooth is much improved over the original witha simple plug and play replacement with my original i now have zero input lag with connected controllers with the added bonus of the new thermals dropping the heat when combined witht he cooling that was already in place all in all very happy”
“5 Failed attempts at delivery by DPD, including 2 where a delivery attempt claim was made but not (even the GPS tracker of driver showed he/she was never at my house - confirmed by DPD when I called). ALso did not respect my alternate options to deliver to ANY neighbour. I bought from Amazon, paid less, and had it delivered while DPD were still messing me about. I finally got to reject the package, only to have another delivery attempt the next day where I rejected it again and it finally went back. 3 days later I was refunded. Go to DPD website to complain, and guess what, not a complaint option in sight, nothing returned in search. Yet, when you phone the DPD customer helpline before you even get to speak to anyone there is an automated warning from a director saying to treat staff with respect and be calm i.e. they see plenty of unhappy customer. The PiHut seemed ok, and their customer service reasonable etc, but the courier they have selected means I will try to buy anything from them again.”