KILN DRIED OAK FIREWOOD FULL CRATE Reviews

4.7 Rating 109 Reviews

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

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Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

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“Delivered when promised. Packaging crate is very good and the logs are tightly packed. Very good value.”

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Posted 1 year ago

Dear Ron, Thank you for the kind word ! We are happy to hear about your positive experience ! Kind regards, The LWC

Posted 1 year ago

Noel Garnham

Verified Reviewer

Author didn't leave any comments.

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Posted 1 year ago

Janet Cocksedge

Verified Reviewer

“Great customer service. From order to delivery very quick and efficient especially a week before Christmas. Well done”

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Posted 1 year ago

“Excellent service from ordering to delivery. E-mail updates regarding delivery. Driver very helpful and placed the pallet exactly in the position I needed it. Thank you”

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Posted 1 year ago

Dear John, Thank you, John, for your kind words! We're thrilled you had an excellent experience with our service and delivery! Kind regards, The LWC

Posted 1 year ago

“Great quality wood . We’ve been using kiln dried wood for years . A friend recommended this company so we thought we’d try them. Really glad we did . Won’t be going anywhere else from now on .”

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Posted 1 year ago

“The logs are very good, although some are a bit big. However we did have a problem with the haulage company, always been very helpful but this driver was particularly unhelpful & dumped them blocking our entrance to our garden, which we need continual access to, the haulage company were not at all helpful when we contacted them & will seriously consider using a different log company because of this, which is a shame as like your logs & all other drivers have been very helpful!”

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Posted 1 year ago

“V. Good, delivered earlier than expected which was great. Logs a good size and burn well with plenty of heat. Can't wait to pour a glass of malt with fire blazing and winter storms outside. Bliss”

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Posted 1 year ago

Dear Customer, Thank you for your wonderful review and for taking the time to share your experience with us. We’re delighted to hear that the logs arrived earlier than expected and that you’re enjoying their quality and heat output. Your description of a cozy evening with a blazing fire and a glass of malt sounds absolutely blissful – exactly the atmosphere we aim to provide for our customers. 😊 We truly appreciate the 4-star rating and look forward to serving you again in the future. If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know. Kind regards, The LWC

Posted 1 year ago

Terry Bovett

Verified Reviewer

“The crate not full to the top,very disappointing, please don’t tell me its sold by weight.I purchased a full crate.”

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Posted 1 year ago

Dear Terry, Thank you for your message and for taking the time to reach out to us. We’d like to clarify that we sell a full crate with a capacity of 2 cubic meters of loose volume, as stated on our product page. Please note that we do not sell our firewood by weight, but strictly by this loose volume measurement. We appreciate you bringing this to our attention and value your time. If you have any further questions or need any assistance, please don’t hesitate to contact us directly—we’re here to help! Best regards, The LWC

Posted 1 year ago