Principal Reviews

3 Rating 75 Reviews
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customer.services@theinsurers.co.uk

Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
very good service will use again
1 Helpful Report
Posted 2 years ago
Took 2 week to notice my registration was a Q plate then cancelled my insurance leaving me in a dilemma
1 Helpful Report
Posted 2 years ago
Took out a policy and received a call 2 weeks later that the Insurance was being cancelled as my bike is a Q plate and they won't now cover it, baffled as to why they took 2 week to notice my registration
1 Helpful Report
Posted 2 years ago
Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
Best company i have ever seen that provide help for their customer. Thank you
1 Helpful Report
Posted 2 years ago
great price but took to long to sort out and sent certificate of insurance some 14 days and without it i would not use bike in case i was not insured. paid and booked insurance 8 jan received documents 22 jan 2021. lost 14 days insurance cover on bike. i could not take a chance not sure weather insurance was activated. shame thats my only grip.
1 Helpful Report
Posted 3 years ago
Easy to set up insurance but no paperwork. Being old school l would prefer a proper certificate.
Helpful Report
Posted 3 years ago
Documentation - did the sending and receiving of required documents go smoothly?
Customer Service - were you dealt with quickly and politely?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Policy Features - do they meet your requirements?
Value For Money - are you happy with the cover received for the price paid?
Im happy with principal ensurence .please don't stop my ensurance, I will keep the payment right and on time thanks.
Helpful Report
Posted 3 years ago
I am not happy took a policy out on your site and heard nothing back from insurer or received any documentation basically stole my deposit
Helpful Report
Posted 4 years ago