“So far I am not very happy. I paid for it almost 2 weeks ago and haven't received the codes needed to download it. I have submitted 2 support tickets, the second marked urgent, but have yet to receive a response.”
“I was already convinced by Reference4 to fix some small acoustic issues in my treated homestudio.
What I really like in the new software is the possibility to hear how my mix would translate in a car, on laptop speakers or on ear buds without having to render a test-mixdown or even leave my DAW.
A real time saving feature!
Thank you Sonarworks for the great work!”
“I am delighted. A few years ago I bought Reference 4 mainly for playback purposes, specialy room equalisation and it did this job very well. However I must listen with hearingaids due to hearing loss: those do a good job but they must be fine tuned with tone control. At that Reference 4 was just basic. And at that SondID is great, offering all the flexibility and efficiency required. Magnificent product. Congratulations.”
“Did my upgrade. Oder # SW-EU-44112. You sent me an email with an upgrade code. Your website does not accept said code. Even though I love the new version, it’s still running as demo. I sent a support request a week ago. No response.”
“Tried to upgrade from the previous version but it wouldn't let me because it couldn't find the old license. Contacted tech support twice but got no response. Now the trial has expired and I can't use the software at all. Need better customer support.”
