“Honestly, the new version didn't add much extra functionality - but I knew that when I paid the extra fee. I do not like that they changed the name - it's confusing. Also - SoundID seems to constantly reset my system to 48000khz sample rate - which causes a lot of issues. Also - soundID and Sonarworks Ref 4 still seem to load despite the upgrade....this is annoying and I feel like this should be sorted. Do they share calibration files?”
“The only reason I haven't asked for my money back as yet is because I have been informed that a future update will allow me to install the Vst in a drive of my choice.
I haven't actually used SoundID yet as I am waiting for this update.”
“I own reference 4 studio and tried to upgrade to sound ID. I purchased what I thought was the correct upgrade path but your website said I couldn't use my license for the upgrade for some reason. Contacted customer service and have been waiting 2 weeks for a response. Would give 5 stars but customer service is everything.”
“Acquiring the 'Translation Check' has been worth the cost of the upgrade, which quite frankly, I was loathed to do at first - as with any plugin I already own and my wife checking every purchase! I no longer have to purchase a variety of lesser speakers, go out to my car, listen through earbuds, etc. An excellent and thoughtful upgrade!”
“The product is buggy and caused myriad issues with my Windows 10 PC. After any significant amount of idle time, the systemwide app would just randomly shut down. Then the only way to open it reliably would be to restart my computer.
Still waiting to hear back from Customer Support for a solution. Been 5 days now. I'd advise waiting until it's stable.”
“It's clearly buggy (reported via user feedback, haven't received a response) and has some stupid UI decisions while still not implementing long ago requested features like keyboard shortcuts for switching profiles. Please do more than the bare minimum to improve your product!”
