“The upgrade was and still is problematic. The online download tool was blocked by my security software. Activation was troublesome, but managed to fix that. Systemwide gives garbled sound and Sonarworks support still has not reacted with a solution. Whereas Ref4 worked seemlessly, SoundID currently is a headache.”
“I like the changes to the UI. It looks good and all functionality is easier to take in visually. At first it was difficult to understand the way you've organized the left column, as the grouping hierarchy is completely different, but I got used to it eventually. I'm also finding it difficult to understand how adding presets to the application menu dovetails with what I see in the plugin; I tried removing a preset from the app, and it continues to appear in the plugin. I haven't read through the documentation exhaustively yet, so maybe the answer's there, but keeping the preset menu organized properly isn't intuitive. The app seems to be able to make logical decisions about how to interact with Pro Tools' proprietary behavior towards sound drivers better than Reference 4, generally, although every once in a while it seems to get confused about sample rate and begins stuttering until I quit and relaunch. Some of your speaker emulation presets are great (I like your auratone mimic) but the ones that would be the most useful to me, personally, are the mobile phone and laptop presets and unfortunately I don't find those to be very accurate. But keep trying; I love the idea! I'm giving lots of negative feedback here but please know that generally I very much like the direction you've taken the product in, and I appreciate the pricing of your upgrade. Thank you so much for the fantastic software; it has given me a stunning amount of confidence in my speakers.”
“**HELP** I am unable to register this upgrade. The upgrade page isn't letting me enter my upgrade code. I'm unable to use the software. I have tried three times to contact SonarWorks and no one is returning my messages. **HELP**”
“The upgrade from Reference 4 to SoundId Reference doesn't work . Ill sent them a mail with my problem since 5 laboral days and still haven't answered me with a solution. im still waiting.”
“I haven't had the time to work on reference 4 to compare it with SoundID reference, because the update came after one week, but overall I am quite satisfied with this app. It really helps me to Mix and master my productions to a higher level.”
