Sonos One (Gen 2) Reviews

4.8 Rating 60 Reviews

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

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Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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“Just love it!”

Helpful Report

Posted 1 year ago

“Love the speaker, have a total of 6 scattered around the house as the sound quality is great for house partys.”

Helpful Report

Posted 1 year ago

Angus Walker

Verified Reviewer

“Very easy to set up. For a small speaker, it produces great quality sounds. Works well with a Play 5.”

Helpful Report

Posted 1 year ago

“Arc, sub and two one (gen2), means my grandkids love coming over for a film night. Delighted.”

Helpful Report

Posted 2 years ago

Paul Whitehead

Verified Reviewer

“Delivery fast and efficient. Sonos One excellent build quality, easy to set up. Very reliable no issues.”

Helpful Report

Posted 2 years ago

Ailbhe Phelan

Verified Reviewer

“Great sound, easy enough to set up - although the Sonos app is not super easy to get a handle on as Sonos don't have one all-encompassing manual and I like manuals - but I think I've sorted it out. GREAT customer service and advice from Smart Home Sounds, couldn't be happier with their help.”

Helpful Report

Posted 2 years ago

“The Sonos itself is great in terms of sound quality and build. Alexa integration is sketchy and missing certain features - I've since disabled the integration gone back to using Echo Dots for this. Service from Smart Home Sounds wasn't great. I needed a Sonos One for a party on Saturday so I ordered one on late on Friday afternoon for next day (Saturday) delivery using the Free Saturday delivery option, but it didn't turn up until Tuesday. It turns out that next day delivery doesn't apply to weekends if you order after 4pm, which isn't stated on the order page, only on their Delivery Infomation page which you have to click a link to access. I asked Customer services for a gesture of goodwill as a result and was refused as "we don't charge for next day delivery" - lacking in empathy IMO.. After pushing back I was offered "a preferential price on future purchases" however I won't benfit as I'll likely not order from them again given the service received.”

Helpful Report

Posted 2 years ago

Laurence Mallows

Verified Reviewer

“2nd time ordering from Smart Home Sounds. Excellent customer service, price matched and dispatched within the hour. Actual product great, Sonos support great, Google Assistant pretty dumb though.”

Helpful Report

Posted 2 years ago