“Sadly on this occasion ( unlike before ) the brisket was not at all good - it had sinew like fat all through it - it was difficult to get a good slice of meat and over 33% was simply not useable”
Dear Hugh,
Thank you so much for taking the time to share your feedback regarding the Grass Fed Rolled Beef Brisket. We truly appreciate you reaching out to let us know about your experience.
Firstly, we would like to apologise for the disappointment you experienced with your second purchase. We understand how frustrating it can be to receive a product that does not meet your expectations, especially after having a positive experience with the first one. It must have been incredibly disappointing to find that the second brisket was not up to par and consisted of a substantial amount of fat.
We value your satisfaction as our customer, and we genuinely apologise for any inconvenience caused. Your feedback is crucial to us as it helps us identify areas for improvement. We are constantly striving to offer the best quality products and ensure that every customer receives a positive experience.
We thank you again for your loyalty to Pipers Farm.
Best wishes,
Georgina
“The produce from Pipers Farm is always excellent, which is why I am always happy to order from them when needed. Well done chaps! Keep it up and thank you.”
“Cooked in slow cooker for our roast on sunday, it was full of favour . Just what ive come to expect from pipers.
Feed our family of five and some left for Monday’s evening meal too.”
