Pettifers Hotel, Wiltshire Reviews

4.1 Rating 29 Reviews

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Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“A stay of 4 nights here for me, my wife and our chihuahua was most enjoyable. We had a spacious ground floor room on a small courtyard. Bathroom was also large, as was the walk-in shower. The large electric fan was a boon during our heatwave week. Excellent breakfasts (ask for your dog's sausage (not used by us as the sausage was nearly half the length of our chihuahua Blu). No lunches were available during our weekday stay - not needed by us anyway. Bar opened around 5 p.m., and dinner was served from around 6. Dinner was ordered at the bar and food and drinks bill was settled there daily. A banner facing the road outside advertising pizzas was a bit misleading as the pizza oven in the spacious garden was out of commission it seemed. Staff were very helpful and chatty. Food and drinks were expensive but similar to those charged throughout the region. Dinner menu was not large but covered most needs with some exceptionally good meals. Chefs were happy to tweak items on the menu to suit our needs and tastes. We would definitely stay at Pettifers again.”

Helpful Report

Posted 7 months ago

Did you and your dog receive a warm welcome? yes

Would you like to add any more feedback about your stay? Absolutely fabulous start to our holiday

“Had a lovely stay, staff were extremely friendly and welcoming, Pettifers is extremely dog friendly not just tolerate, our dog was fussed by each member of staff that met her - she loves attention and she certainly had plenty! The food was good and again service was stop on. Room was spacious as was the bathroom. We would certainly return if in the area and recommend to our friends and family.”

Helpful Report

Posted 8 months ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? no

“This hotel needs some TLC - the room we had was a good size however the furniture and whole room were very tired. The whole hotel felt that it needed some care. The staff were good - however they were massively understaffed. The food was back in the 1990s and not in a good way - the chicken in a basket (yes really) was fried and pretty poor. The pizza had far too much salt. Breakfast was also really average - again really salty eggs and teh bacon and sausage were poor. Our shower was very weak and just a simple fo things such as the room not being refreshed overnight - (Im ok with he bed etc not being made but some more tea bags would have been good.) I know its not very pricey - however it felt unloved and very average. The saving grace is the location and the pub just down the road where the food is great.”

Helpful Report

Posted 11 months ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? no

Would you like to add any more feedback about your stay? No thanks.

“We stayed for two nights at Pettifers recently for an ok stay but ultimately disappointing. For a start we arrived to a building site and although the contractors were friendly, if we had known I would have booked elsewhere. The breakfasts were the best part of the stay but the GF afternoon tea I requested was lacklustre and the evening meals over priced for what we received from a very limited menu. The bedroom was clean, modern and comfortable but the annexe we were in was next to the building site and there was very little soundproofing from the noisy guests in the rooms around us. We would praise Nico who seemed to be working reception, table service, bar service and the kitchen all at the same time and yet he never let his professionalism and courtesy slip throughout our stay. We wish them all well but we will not be returning to this hotel although we would use Pets pyjamas again in the future.”

Helpful Report

Posted 11 months ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Room was large & comfy, two poodles had loads of room with wet room. Breakfast was good especially the granola compote. Found the dinner menu, little disappointing but all the staff were friendly & welcoming.”

Helpful Report

Posted 1 year ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“My cockapoo, Toffee, and I very much enjoyed our short stay at Pettifers Hotel, Crudwell. The staff were all extremely welcoming and friendly to chat with. I was glad of help up and down stairs with my luggage. The food was delicious, although the choices limited. I know I had asked for a simple room, but it would nevertheless have been better for the inclusion of an easy chair, as I had to twist my neck to view the TV from the bed. As I am not very strong, we had to spend time each day in our room, which was fine, except for the constant thumping of the drums from the music all day and evening. It was always the same rhythm, on and on. Not loud, but nevertheless, intrusive. The bed was very comfortable and the whole presentation of the hotel and bedrooms was freshly decorated and clean and attractive.”

Helpful Report

Posted 1 year ago

David & Pauline Scott

Verified Reviewer

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Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“The village and the Hotel was very nice and welcoming, The only complaint we had was the adding of 10% service charge on everything (even on the drinks bought at the bar) which I consider to be close to a con.”

Helpful Report

Posted 1 year ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? No.

“This was our second to Pettifers, and we (and our dog Scotty) enjoyed it as much as the first. The welcome was just as warm as previously, and NYE dinner was delicious. Would recommend.”

Helpful Report

Posted 1 year ago