New Place Hotel, Hampshire Reviews

4.2 Rating 71 Reviews

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Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? no

Did you feel your stay was good value for money? yes

“The location is fabulous and the extensive grounds are perfect for walking your dog, especially during a heatwave as there is fenced in woodland surrounding the hotel that is shady. I had a standard room, which had all the charm of a motorway motel. Bring your own dog bedding and bowls as the hotel does not provide anything in the room for your dog. There wasn't even a little welcome biscuit (although this was provided after I spoke to the helpful duty manager about a few issues concerning my room). The food was uneven: some dishes were delicious; others rather bland and poor. An impoverished wine list had little to offer if drinking wine by the glass. The indoor swimming pool was the perfect temperature but you need to reserve a slot in advance (a good idea as it means it is less crowded). Toiletries in the bathroom uninteresting but the fluffy, large bathroom towels were lovely.”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? no

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Better communication needs to be followed between pets pyjamas and the hotel .

“The hotel has magnificent gardens and grounds, excellent food and swimming facilities. However, though dogs are welcome, the very small size of the actual accommodation room was disappointingly inadequate for our dog. There was also confusion upon arrival in that, despite our advance notice request for appropriate sleeping facility, our granddaughter was not an expected guest.”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Pets pyjamas were excellent and organised everything including rescheduling due to lock down rules. Thank you amazing

“The place hotel is a grand building and in a good central location for walks to market towns and for travelling to places that are dog friendly, we went to Gosport and had a meal in a beautiful dog friendly pub and the food was excellent. We also went to Stansted park, Rowland's Castle where we had another day where dogs are welcome and made a fuss of. The Place hotel and its amazing friendly staff made us feel at home and always made sure the dogs had water and treats, the room was nice and clean a bit cosy when it’s two adults and two golden retrievers. The pool and sauna was clean, a great relaxing break when the fur babies where exhausted and asleep in the room. They where welcomed in the bar area where the food was traditional pub food and in the main dining area where they were not allowed, the food was excellent and service was timely and friendly. Would certainly stay there again. Maybe go for a bigger room.”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Would be great if there were dog beds and maybe a little treat on the menu for the dogs.....we feed our dogs fresh food everyday so they turn their nose up at any dry food when we travel.

“Lovely place. Very Friendly and welcoming team. Exceptionally good value and if the sun is out the gardens are beautiful to sit and have dinner. Parking is easy and lots of space for big cars like ours. Room was a good standard and very clean and shower gets an extra star as lots of power. If you stay with dogs ask for a ground floor room so you can open patio doors onto courtyard for them to do their business in the night. Only negative point was air con mobile unit in room kept beeping and switching off so had to be manually switched on throughout night. We would definately stay here again”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“New Place is in a stunning location surrounded by beautiful grounds, great for dog walking ! The food is delicious and the staff are very friendly and professional. The only thing that lets the hotel down are the room sizes. We stayed in a classic double with the dog and it was a bit of a squash with hardly any space to put things or even to move around. Apart from that great !”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? The deal that we had was wonderful and stress free - We would welcome more deals like this in the future.

“We have stayed in lots of dog friendly hotels and this hotel is up there with the best. From the moment we arrived until the day we left we were always made to feel welcomed. Our little Tobey loved running around the grounds and loved the attention he got from all of the staff. We will definitely be return in the future - In fact, I think Tobey’s bags are already packed ready to go.”

Helpful Report

Posted 2 years ago

“.... felt a bit too much like a conference facility rather than a hotel. The only place we could go with Maya (our Jack Russell) was the bar. No lounge areas to sit and read etc. Also, nearest walking distance pub was ' no dogs' (as were many in Hampshire!!)”

Helpful Report

Posted 4 years ago