New Place Hotel, Hampshire Reviews

4.3 Rating 115 Reviews

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Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“There were 11 of us in a group (9 rooms and 9 dogs) for 2 nights in September 2023. The rooms were clean and lovely, however they did not have AC or a fridge. It was 30 degrees during our stay, so a fridge would have been helpful for storing dog food, and cold drinks. The staff were super friendly and went out of their way to ensure that our stay was enjoyed. The grounds are beautiful and the facilities are great. Food was lovely, however the evening dining outside could have been better prepared (seats were very uncomfortable and could have done with cushions, a table cloth or placemats would have been nice. The steps outside on the patio need's better lighting and a handrail, and was really dangerous in the dark). When guests are dining/drinking outside, drinks should be served in plastic cups, (we found a LOT of broken glass under the table where the dogs were sitting). Would definitely come and stay again, and we wished we had booked for slightly longer than 2 nights.”

Helpful Report

Posted 1 year ago

Did you and your dog receive a warm welcome? no

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? No dog bowls, bedding or towels provided for the dogs (as had been in other pets pyjamas hotels).

“The hotel has great potential! The grounds are beautiful, our dogs very much enjoyed exploring the grounds (a few more dog bins would help - there were several poo bags left hanging around (not by us)). The dog friendliness interms of the social areas is limited and is on a first come first served basis, this includes for drinks and food - if dining with your dog, you can only order from the bar menu. Choices are limited. With tables and chairs being available in the bar, corridor or outside. The food was of reasonable quality. The seating and dining arrangements without your dogs is a lot more comfortable and better lit, you can also order off the restaurant menu! The Breakfast was great either in the bar or main dining room! The rooms are reasonable, the rooms within the mews are small and cosy - this is where the dog friendly rooms are. Accessibility is not the best - slightly better of wheelchair dependent, the accessible ramps are 'long way round'. It was a tiring walk to and from the bar for meals for the member of our party on crutches and with reduced vision. The gym and pool were reasonable. There were a few gems within the staff team, unfortunately I am not able to re-call their names within the dining room team and the housekeeping team - we thank you for your help and kindness!”

Helpful Report

Posted 1 year ago

Sharon Winston-Smith

Verified Reviewer

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Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Can highly recommend for humans and dogs

“A most enjoyable 2 night stay with dinner, excellent food and service from start to end, we ate in the bar where dogs allowed, the breakfast buffet is amazing, our bedroom very quiet and comfortable and our large Italian Spinone was well at ease, beautiful setting of a grand house in 32 acres so ideal for a good walk and beautifully manicured lawns to relax in, will definitely return”

Helpful Report

Posted 1 year ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“In the photos, this hotel looks beautiful and the main house is. The guest stay in small cabins around the grounds. The walk way is right next to the window so you have to keep you curtains shut for privacy. The walls are thin and you can hear everything outside, which was driving my dog wild. The hotel isn’t massively dog friendly as they are only allowed in the pub. So when you are eating breakfast, you have to eat alone in a empty pub as you are not allowed in the restaurant with the dog. The food was amazing though! There was a wedding going on when we were there, so people waking past at all hours, shouting and laughing. There wasn’t even any music in the pub so it was pretty boring to be honest. The grounds were nice and we went for a nice walk in the morning, but that was about it. We were the only people with a dog that we saw in the whole hotel. I wouldn’t go back, but it was Ok for a one night visit. Very good value with the 3 course dinner and breakfast.”

Helpful Report

Posted 1 year ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Check in , early, easy and all well, as described. Not so big but you don't travel light with a dog Instantly relaxed. Husband went for a swim and Bonnie and I explored. We didn't actually leave the grounds but Bonnie , a bouncy 2 year old was off lead for majority of time for the entire stay Breakfast brilliant, buffet style. Dinner, was eaten in the bar with the dog and there was plenty of choice. Friendly staff everywhere Will definitely come again. Thank you everyone so much”

Helpful Report

Posted 1 year ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? They host a lot of weddings here so can get very busy!

“This is a beautiful building with a gorgeous mile long wooded walk around the outside of the grounds, perfect for morning and evening walks with the dogs. The bar area where you'd eat (if dining with them) is lovely. The dog friendly rooms are all ground floor and are clean and modern but quite small. Our cocker spaniels were fine but if you had bigger dogs it might feel a bit cramped. We're hoping to return as the surrounding area is great for longer wooded walks, and decent pubs too”

Helpful Report

Posted 1 year ago

Dear Susannah, Thank you for sharing your positive feedback. We look forward to booking your next visit to New Place Hotel. Very Best Wishes, Jess from PetsPyjamas 🐾

Posted 1 year ago

Did you and your dog receive a warm welcome? yes

Would you like to add any more feedback about your stay? Perfect stay

“Love this hotel. The grounds are so well kept. dogs are allowed almost everywhere. Facilities are great. The breakfast is very plentiful and even caters for special diets. We stated in a news room which was very clean considering it was a dog friendly room, it was very well appointed and bed was comfy. Not a huge room but big enough. A great place to relax. The inclusive meals were tasty but quite small so we were glad we had brought food with us. The food prices if not in the package were very expensive indeed. We will return!”

Helpful Report

Posted 1 year ago

Dear Samantha, Our team is so grateful for your positive feedback! Looking forward to booking your dog-friendly holiday again at the New Place Hotel! Very Best Wishes, Jess from PetsPyjamas 🐾

Posted 1 year ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Room is small but very well-appointed with all the usual facilities. A nice touch was a water bowl from the hotel for the dog. The food in the hotel was excellent as was the service. This was value for money”

Helpful Report

Posted 1 year ago

Dear Mr Smith, Thank you for sharing your positive feedback. We look forward to booking your next visit to the New Place Hotel! Very Best Wishes, Jess from PetsPyjamas 🐾

Posted 1 year ago