New Place Hotel, Hampshire Reviews

4.2 Rating 71 Reviews

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Product Page

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Visit Product Page

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Really nice and clean and really good with dogs we definitely stay here again”

Helpful Report

Posted 1 year ago

Dear Brian Thank you for being our customer and leaving us a wonderful 5-star review! Best wishes Codie from PetsPyjamas🐾

Posted 1 year ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? no

Would you like to add any more feedback about your stay? No

“The hotel was very busy as expected due to a couple of weddings and parties. The staff were very attentive towards me, my partner and our two dogs on our first night. They looked after us well. On our second day there seemed to be a slight lack if attention to detail, such as taking a long time to take food orders, we were told that we should have dog beds and we have them in our room, forgetting to bring things we had ordered at breakfast. All small things and I feel that it may be due to lack of management at the weekend compared to the Friday night. There was also no Air con in our room and on a hot 33c weekend, it was a little unbearable to sleep. We were provided with a desk fan which was an improvement but the windows barely opened. Overall, it was a nice experience. The hotel has substantial grounds to walk your dog, lots of trees and grassed areas and a half mile trail around the outside. There was also a swimming pool and tennis courts. The food was lovely in the evening at breakfast.”

Helpful Report

Posted 1 year ago

We’re grateful that you took the time to leave us a review, but we're sorry that your stay wasn't fully up to the PetsPyjamas standard. We will be sure to pass your feedback on! Best wishes, Trish from petsPyjamas

Posted 1 year ago

Mr Roger Quinton-Smith

Verified Reviewer

Show Details

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? One or more large dogs may find the chalets a little small

“We found very friendly welcoming staff at Reception. The ground floor chalet style room was quite small, but clean, well equipped and adequate for us and our miniature Poodle. The grounds are well maintained and quite extensive with a lovely woodland walk around the perimeter of the estate. The house itself has an interesting history and a lovely old world atmosphere. We found our 3 course evening meals superb and breakfast variety excellent. We found all the staff very friendly and helpful. Definitely worth a visit and value for money”

Helpful Report

Posted 1 year ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“I can not remember the last time I stayed somewhere so faultless and stress free. The venue is a dog owners dream accommodation is perfect for you and your pooch. Many acres of beautiful woodland walks. The food is amazing and all of the staff are incredible nothing is too much trouble all very cheerful and always ready to help. We set up with our two huskey s next to cricket pitch staff we’re more than happy to bring food and drinks down to us throughout the evening. I would say without hesitation one of the best places I have stayed can’t wait to go back fantastic value for money”

Helpful Report

Posted 1 year ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“The main house contains the restaurant and bar and is a beautiful old building. The food was of a high standard and both rooms are very elegant, although the bar could do with some more subtle lighting. A lounge area would have been nice too, as there is nowhere to relax outside of the bar if you don't want to be in your room. Luckily the weather was good and we could sit on the lovely terrace overlooking the stunning grounds. The rooms are housed in separate blocks and although very clean were dark and a bit cave-like. We had our dog with us and although it gave straight onto grass, which was handy, the room had little space for her and she was restless throughout our stay when in the room. The grounds are lovely though and a wooded path runs around the perimeter of the property which was great for dog walking and very peaceful. The staff were generally kind and helpful although seemed pretty stressed. There were three weddings over the three days we stayed which must be pretty relentless for them. Although weddings are clearly the hotel's main focus, we weren't disturbed by them, however. The leisure facilities were good and the pool was clean and not crowded, despite the hotel being full. The area is okay. There is not a vast amount to do but the South Downs are close with nice walks and pubs. Overall a nice weekend but I wouldn't want to spend more than a night or two in these rooms.”

Helpful Report

Posted 1 year ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Small room, wardrobe but no drawers, but clean and good bathroom. All staff friendly and helpful. Beautiful grounds and great woodland path and field for dogs. Food was good but bit of a walk for anyone disabled from rooms to main house. Unfortunately we stayed at a weekend and kept awake by wedding guests until early hrs!”

Helpful Report

Posted 1 year ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Very welcoming and accommodating to us and our two dogs. Lovely grounds and food, we would recommend”

Helpful Report

Posted 1 year ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Staff very friendly and helpful.

“Just spent 3 days at New Place. Fantastic old main building with beautiful gardens and great woodland walks for the dogs. The separate accommodation was very clean and had everything we needed. Dinner on our first night was wonderful, good service from lovely staff. However on subsequent nights the service fell apart with staff not seeming to know what was happening with food orders. However, the food was excellent, very well presented and a good choice on the menu. If the management get to grips with the waiting staff, we would be very happy to return.”

Helpful Report

Posted 1 year ago