The Fox and Hounds Country Hotel Reviews

4.4 Rating 25 Reviews

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

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Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? No

“We paid for a superior room but found it to be less than a superior experience. Room 1 was right next & above the kitchens & an extractor fan was continually running until midnight & started again at 6am. The fan was so noisy we could not sleep & was even worse with the windows open. The bathroom was lovely. The bedroom was spacious although a little tired with marks on walls & carpet. Staff were helpful & friendly. Sadly would not recommend based on our bad experience.”

Helpful Report

Posted 1 year ago

Dear Phil, Thank you for taking the time to share your feedback. We’re very sorry to hear that your recent stay did not meet your expectations, particularly given that you had booked a superior room. We completely understand how disappointing it must have been to experience noise disturbances during what should have been a relaxing break. While we’re pleased to hear that you found the bathroom lovely, the room spacious, and the staff helpful and friendly, we regret that the room location and maintenance issues impacted your overall stay. Your comments about the extractor fan noise and room condition have been shared with the hotel management, who are addressing these concerns to ensure future guests enjoy a more comfortable experience. At PetsPyjamas, we work hard to ensure that every trip meets our guests’ expectations, and we are grateful for your honest feedback — it helps us maintain the high standards we aim to deliver for every guest and their four-legged friends. Warm regards, The PetsPyjamas Team

Posted 11 months ago