“The topper description says it helps with back issues and has a cooling effect.
It actually made my back worse and the pain in my hips was actually excruciating.
It also made both of us hotter in bed so it wasn’t just me.
Trying to return it was a nightmare.
Emails ignored, you can never get anyone on their 'live' chat that isn't ever live.
Had to resort to a PayPal claim to get it sorted.”
Hello Susanne,
Thank you for your review! We're delighted to hear that you're loving your mattress topper. We're also glad to hear about your positive experience with our customer service.
Sweet dreams,
Panda Team
“I like this mattress topper. But it responds to where we lie in such a way that there is a high bit in the middle, where neither of us lies, and my side feels a little on a slant, coming down from the slightly raised central part. I wish I could 'iron' this out. It is still a good mattress topper!”
