“My order - a mattress topper- went missing or was damaged in the post, and I was told another item would be dispatched immediately. This didn't happen, and when I contacted Panda again they admitted full responsibility for the delay and my order was then dispatched promptly and successfully. I much prefer it when a sales provider holds their hands up rather than tries to make excuses. I would use Panda again, especially as I am very pleased with the mattress topper.”
“I am very pleased with my mattress topper and the customer service I received was excellent. Some memory foams make you feel hot but not with the Panda topper.”
“I was so reluctant to buying a mattress topper firs first time, felt stupid buying it a second time but it was worth it. The first time with another company, failed miserably, so a second attempt and reading good vibes about Panda made me feel it was worth risking it... sooooooooooooo glad I did, great nights' sleep at long last!!!! Okay, Covid lockdown causing sleep depravation anyway BUT this topper restore some lost sleep and helps relax.... my faith in toppers restored, thanks Panda!”
“Unfortunately, the mattress topper didn't suit my back pain, so I returned it, but the consulting at the time of purchase and the refund were extremely smooth, and I was impressed by the company's response. Really good company.”