“Hearing a friend praise them I bought two Panda toppers UK size which I didnt realise were too short for our bed. Thinking they would do if fitted towards bottom of bed, we tried them out. Not a great result and looking at website again I realised I should have bought an EU size. The company offered a thirty day trial so I rang to see if we could exchange them for this reason. A helpful lady Michelle said no problem, return them for a refund and reorder. Getting them repacked into a box was a problem (they expand quite a lot when reliased from the packing) but again Michelle's advice was helpful. I ordered new toppers, returned the original. Refund made within 48 hours. What better service could one want. And toppers are just super!”
Hello,
Thank you for sharing your experience!
We're so glad to hear that we were able to provide helpful assistance with your exchange and that you received your refund quickly. We appreciate your understanding regarding the sizing and are delighted that you find our toppers to be super! We strive to provide excellent customer service and products.
Sweet dreams,
Panda Team
“This was the second topper that I purchased from you. Once again, a seamless service from you all, which is appreciated. And finally, a blissful nights sleep! Have recommended you to my friends. X”
“my mother is in a care home and they put the Mattress Protector in the washing machine and it split she only had it for 4 weeks, so dont put it in a washing machine i guess”
