“Whilst my pillow did not work for my specific neck and shoulder problem, the customer service I have received from Panda has been fantastic. I was contacted to see what the problem was and immediately offered their return and refund option, which they also made very simple and straightforward. I would highly recommend this company and would not hesitate to use them again”
Hello Patricia,
Thank you for your review.
We're genuinely sorry to hear that our pillow didn't quite address your specific neck and shoulder concerns, and we appreciate your honesty in sharing that feedback. It's wonderful to know that our team was able to respond quickly, understand your problem, and make the return and refund process simple and straightforward for you.
Sweet dreams,
Panda Team
“Too high and firm for me, but adding the cover to the Panda pillow I have already, which is years old and had become just a little flat, has done the trick.”
“I have fibromyalgia. The pillow and mattress I sleep on are very important. This pillow has been incredibly supportive. I really like it and recommend it to everyone.”
“Soft but still provides support. Compared to my previous memory foam core pillow this panda pillow is a million times better and so far it's retained its bounce back and shape night after night”
“Bought two. For my husband it was perfect, for me- too high. But I loved the texture, the feeling, softness. But they honour 30days trial, and I returned one pillow and got my money back. Instead ordered kids pillow, it's slightly better for my neck issue. And bought mattress topper as well. I would love to have everything from Panda store!!!!”
Hello,
Thank you for your comprehensive and thoughtful review!
We're so pleased to hear that one of our pillows was a perfect fit for your husband. We're also delighted that our 30-day trial worked seamlessly for you, allowing you to find a better solution for your neck with the kids' pillow. We truly appreciate your enthusiasm for our products!
Sweet dreams,
Panda Team
