“Unfortunately, and annoyingly, we still have not received the product over a week after ordering, so we are unable to review. And Panda, on my enquiry (when it should have been the courier, DPD informing me) tell me it will be after Christmas before we receive.
Clearly not Panda's fault but this and the lack of info from DPD is off putting.”
We're very sorry to hear this has been your experience and can see Sergio has re-sent the order via DHL to help resolve the situation.
If there's anything else we can assist you with, please feel free to get in touch.
Sweet Dreams,
Panda Team
“Great product, looks shiny but feels comfortable and as described slightly larger to allow for shrinkage. An easy way to choose a more ethical product. Thankyou.”
“Unbelievably soft, makes getting up in cold weather near impossible! The pillow case feels so nice on your skin, I have noticed when I wake that my face is less greasy and my hair is less frizzy. I love my panda bedding, a brilliant purchase.”
“Got in touch with Panda a few months ago to ask if the pillow cases had an envelope closure at the back or the side. I was told the back so I put these on my wish list and bought them in the black Friday sale. Just opened them to pop them in the wash and the envelope closure is at the side, which is annoying. Really don't like side openings because the pillow always wants to set itself free it seems. Now stuck with these. They're in the wash so will see how they wear but so far not happy with pillowcase closure, especially as I asked first.”
Thank you for the review and we're very sorry to hear this has been your experience. We are going to reach out to see how we can help resolve this for you.
Panda Team.
