Thank you for your feedback and we're very sorry the order didn't arrive via DPD. We dispatched it promptly however we are aware there was an issue with the order arriving.
We understand your feedback and know this was time critical, it is in our interest to get all our orders to our customers as part of our service. The service of our partners, including DPD, reflects on our own and we've also put through a formal complaint with them plus locate the package.
We apologise again and let us know if you have any questions.
Panda Team.
“Long story short - had to ditch HRT meds and was really struggling with night sweats. Ordered these but was not holding out much hope. However, I’m going to have to order MORE because I don’t ever want any other bedding from here on in!”
“I’ve just washed the duvet for the first time. It’s washed amazingly, it’s super soft, dried quickly and just feels amazing to sleep under.
It gives the look and feel of nice expensive bedding. I’ll definitely be buying the pillow covers and sheet.”
“Purchased for my Partner's 50th Birthday, received a text message after sneaking them on the night before saying 'Hmmm, silky smooth, love them', thought I was onto a winner. Unfortunately on washing them for the second time, I found one of the buttons in the bottom of the drum, it had not come loose but had been torn from its holding ripping a hole (see attached photo) which was most disappointing, have to say I was a bit dubious when purchasing as buttons on a super-king size are a pain in the proverbial anyway, but assumed they would be very well made - this is not a cheap set of bedding and I had expected better, in future I will wash them in a washing bag to reduce any possibility of further damage - shame, would have given 5 stars but now I have to embark on a repair to stop further deterioration of the damage!”
“I read up about mattress toppers in Good Housekeeping. Because Pana toppers had an excellent review and were reasonably priced, I bought two. Our beds now feel really luxurious and so much more comfortable and we both sleep much better now.”
