“The ordering, delivery, installation and free return of the mattress the new Hybrid Bamboo Mattress Pro was replacing was efficient and straightforward, not least with the benefit of Matt's advice, whose customer service regarding selection and ordering was definitely 5 Star - thank you.
I've also previously ordered a number of Panda products, with which we've been very pleased.
However, I think it's too early to make a final judgement regarding the suitability of the new mattress for my purposes (Octogenarian bones!) - just not sure whether it's a little too hard, notwithstanding the Panda Topper, which is very good and comfortable.”
Hello Ian,
Thank you for your fantastic review!
We're really pleased to hear that the ordering, delivery, installation, and return process for your Mattress was efficient and straightforward. It's wonderful that our customer service was so helpful with your selection and order—we'll be sure to pass on your thanks! We truly hope the mattress proves to be the perfect fit for you over time. Please don't hesitate to get in touch with us again if you have any further thoughts or concerns as you continue to adjust to it.
Sweet dreams,
Panda Team
