“I've waited for over a month and a half to write a review because the off Gas was very strong and wasn't getting the full experience. I absolutely love this mattress it's so comfortable. My only issue is it says I can't wash the cover, so not sure what to do. So only gave 4 Stars.”
“It takes about 3-5 days to completely fill out following delivery in vacuum pack. It is much more comfortable now but sadly still smells very chemically and not entirely comfortable with this for my child.
Didn't have a good experience with delivery company used.”
Hello Alexandra,
Thank you for your review and the detailed feedback.
We are sorry to hear about the issues you experienced with both the smell of the product and the delivery process.
Please reach out to our customer service team with your order number. We would like to address the odour and delivery issue directly and ensure you are completely happy with your purchase.
Sweet dreams,
Panda Team
Hello Sarah,
Thank you for your review! We're glad to hear that you find the topper lovely and comfy. We're also pleased to hear that you were happy with the quick delivery and that the old mattress removal service was a valuable bonus.
Sweet dreams,
Panda Team
Hello Thomas,
Thank you for your review!
It's great to hear your initial thoughts on the Mattress. We encourage you to continue monitoring your sleep quality and comfort over the next period. If you have any questions or concerns, please don't hesitate to reach out to our customer support team.
Sweet dreams,
Panda Team
“Very firm we just couldn't get used to it even after a few weeks adjustment. I was most disappointed with how hot we were throughout the night, which is the whole point of a bamboo mattress, no?”
