Thank you for your 5★ review!
We’re so pleased to hear you’re happy with the quality and performance of your chair – that’s exactly what we aim for.
Best wishes,
Natalie
Customer Support – Lakeland Furniture
“The product is good and fits well, however the gas lift does not have a button on top. This renders the gas lift non functional with the seat unable to move either up or down.l”
Good Morning Glenn,
Thank you for your feedback. We’re glad to hear that the product fits well, but we’re sorry to learn about the issue with the gas lift.
To resolve this for you as quickly as possible, could you please email our support team directly at support@lakeland-furniture.co.uk? Kindly include your delivery postcode and any relevant details, and our team will be happy to assist you further.
We look forward to hearing from you and getting this sorted for you promptly.
Kind regards,
Sam
Lakeland Furniture Team
Good Morning Kelly,
Thank you for the feedback after receiving your order.
I am sorry you have received faulty items. I have looked into this with the support team and they are unable to locate your emails therefore have asked if you have not done so already to email them direct at support@lakeland-furniture.co.uk where they will be happy to help you today.
I hope this information helps.
Kind regards Sam
Good Morning Susan,
Thank you for taking the time to leave a 4*review after receiving the bar stool base unit.
If you do have any problems with the product then please do let the team know. You can contact them at support@lakeland-furniture.co.uk where the team will be happy to help.
Kind regards Sam
Good Morning Douglas,
Thank you for taking the time to leave feedback and 5*ratings after receiving the bar stool base unit.
I am pleased you found the product to be quality, well made and well finished too.
Please do not hesitate to contact the team if there is anything further we can help you with.
Kind regards Sam
Good Morning Colin,
Thank you for the review you have given after receiving the Bar stool full base unit.
I am pleased it helped so that you did not need to purchase a full bar stool.
If you do have any problems then please do let the team know and they will be happy to help.
Kind regards Sam
Are the pictures an accurate refelection of the product
“Great product, look great would have been 5 stars, But I paid for next day delivery and they turned up 2 days later. Which was free so felt annoyed at paying for something that should of been free.”
Hi David,
Thank you for the feedback you have given after receiving the base unit. I am sorry to read that it was delivered later than you had expected. There could be a number of reasons one being the day and time of ordering, as it is only working days we include and also if you were out of the cut off point on ordering. If you do think that it was none of the above then please feel free to email the team at support@lakeland-furniture.co.uk where they can look into this for you.
Kind regards Sam
