Good Morning,
Thank you for the feedback you have given after receiving the parasol base unit.
I am pleased it arrived promptly, looks smart and fitted well with your garden table.
Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us.
Kind regards Sam
Good Morning Paula,
I am sorry to read that the parasol blew over. We have not had any customer feedback where this has happened before.
Please do get in touch with the support team at support@lakeland-furniture.co.uk if you would like to speak to someone regarding this and they will be happy to look into this further, please include your delivery post code.
Kind regards Sam
Are the pictures an accurate refelection of the product
“Good solid base. The only downside is the rubber surround on base which constantly comes off when the base is moved and is a faff to refit. Will have to get the glue out for some DIY.”
Good Morning Robert,
Thank you for the feedback you have given after receiving the parasol base unit.
I am sorry to read that the rubber surround on the base comes off. Please do not hesitate to contact the support team if you need any further help with this. The email is support@lakeland-furniture.co.uk
Kind regards Sam
Good Morning Carole,
Thank you again for taking time to leave a review after receiving the parasol base unit.
I am pleased you have found it to be a sturdy base and you are happy with your purchase.
If you do have any problems then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where the team will be happy to help.
Kind regard Sam
Good Morning William,
Thank you for taking the time to leave a great 5*rating and review after receiving the parasol base unit.
I am pleased you have found it to be a great weight, well made and stable!
If you require anything further in the future then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where they will be happy to help.
Kind regards Sam
Good Morning,
Thank you for taking the time to leave a review and rating after receiving the parasol base unit.
I am pleased you have found it to be good value for money!
If you have any problems then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where a member of the team will be happy to help.
Kind regards Sam
