Are the pictures an accurate refelection of the product
“Very comfy chair with good back support. Wasn't massively impressed with the delivery as they just left it by the door of my block and the box was all bashed up. As well there were loose screws in the box and it was lucky they were still in there. Also there were no instructions in how to assemble, but you can find them online. It was quite difficult to remove the black cap from the height mechanism. However, overall it easy to build and I'm very happy with the chair now its set up.”
Thank you for taking the time to leave such a detailed review. We’re really pleased to hear that you’re happy with your new chair and that it’s providing good comfort and support.
We’re very sorry, however, to learn about the issues you experienced with delivery, missing instructions, and assembly. That’s not the experience we aim to provide, and we’ll be sharing your feedback with our courier and product teams to make improvements.
We truly appreciate your patience and are delighted that you’re now enjoying your chair.
Best regards,
Natalie
Customer Support – Lakeland Furniture
