Are the pictures an accurate refelection of the product
“Great looking chair, except the colour of the material received looks much darker brown and flat, nothing like the tan 'vintage' one shown on the website pictures. Very disappointed as this doesn't really match with the rest of the room and paying the charge to return it doesn't feel worthwhile.”
Good Morning Rob,
Thank you for the feedback you have given after receiving the Chester office chair.
Can I ask you to please email the support team along with an image of the chair you have received to support@lakeland-furniture.co.uk and the team will happily look into this for you. I have told the team to expect an email from you.
I hope this information helps.
Kind regards Sam
Are the pictures an accurate refelection of the product
“Styled after Charles Eames the item is aesthetically agreeable but I wonder whether spending the extra grand for a real one would have proved more comfortable!”
Good Morning Mark,
Thank you for the feedback and ratings you given after receiving the Chester office chair.
I am sorry to read you have not found it as comfortable as you had expected it to be and I do apologise regarding this.
Please do not hesitate to contact the support team if you would like to speak to them and they will be happy to help. Their email is support@lakeland-furniture.co.uk.
Kind regards Sam
Are the pictures an accurate refelection of the product
“Easy to assemble except for the zip up arm pads. Quite comfortable for the short time I've spent sitting in it so far and hopefully will be over the long term too.”
Good Morning,
Thank you for the feedback and 4*ratings you have given after receiving the Chester Vintage Brown Office Chair.
Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us.
Kind regards Shannon
Are the pictures an accurate refelection of the product
“This is a great work-from-home desk chair. It’s both comfortable and good looking, which is appreciated when you live in a studio flat with your work space in full view at all times. I’m 5’11 and the backrest rises high enough to give me good support during the work day. Delivery was fast and professional, and the chair is very easy to assemble.
Highly recommended.”
Good Morning,
Thank you for the amazing feedback and 5*ratings you have given after receiving the Chester office chair. I am pleased you have found it to be a great work from home chair which looks good, is comfortable with good back support and you would highly recommend this product.
If you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us.
Kind Regards Sam
Are the pictures an accurate refelection of the product
“Very prompt delivery.
I had a query once the chair was delivered and the customer service team resolved it straight away, they were quick to reply and very professional and friendly.”
Good Morning Helen,
Thank you for the wonderful feedback and ratings you have given after receiving your new Chester Office Chair.
I am pleased the team were helpful with a query you had and replied promptly.
Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us.
Kind Regards Sam
Good Morning,
I am pleased to read you are happy with your new Chester Office Chair and you have found it to be a lovely stylish office chair.
Thank you for the great feedback and ratings you have given.
Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us.
Kind Regards Sam
Are the pictures an accurate refelection of the product
“The design is great and the quality is very good. The seat pad is comfortable and the arm sleeves are well made with little zips to put them on. It is slightly more brown than the photo, I though it would be a little bit more tan. My first chair was lost by Yodel and they didn't delivery next day so Lakeland customer services sent another one out on Saturday delivery with DPD with was all delivered fine. Great customer service.”
Good Morning Rebecca,
Thank you so much for your lovely review. I am so sorry to see our couriers lost your original parcel, however, i'm glad we could get this resolved quickly for you.
Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page. https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Shannon
Good Morning,
I am pleased to read you are very happy with your new Chester Office Chair and I would like to Thank you for the ratings you have given. I am pleased you have found the product t be comfortable for you.
Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us.
Kind Regards Sam
