Good Morning Michael,
Thank you for the feedback and ratings you have given after receiving the Flair dining chair.
I am sorry to read the fixings were missing on delivery but I am pleased the team worked swiftly to get them sent promptly and you are now fully satisfied with your order.
Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us.
Kind regards Sam