Good Morning Kasia,
Thank you for taking the time to leave a review after receiving the Flair Dining Chair.
I do apologise that the fixings did not fit when assembling the product. The support team would have been happy to send out replacements but if you do require anything further regarding your order then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where they will be happy to help.
Kind Regards Sam
