“Very pleased with this company. Any queries and they respond quickly. Website easy to use. Delivery information very clear and orders received in good time.”
“Amazingly tasty bread, no difference in texture with normal bread and really filling so don’t be fooled by the size of one slice!
Just really pricey so won’t be able to buy too often…”
“Moldy in 2 days
Carb content miss leading would be better if it was a full size slice and you said it was 1.2 grams a slice
Even a granny loaf has slices bigger then this
A loaf once opened should atleast last a week”
Hi,
We’re really sorry to hear there was a problem with your loaf. Please let our customer services team know at heretohelp@weareheylo.com and they will send you out fresh ones today.
The science of low carb bread items is still relatively new, and although we put a lot of resources and expertise into HeyLO! products they can be occasionally susceptible to shortened shelf life, depending on the conditions exposed to.
However, we guarantee a minimum of 5 days freshness on arrival and will always replace or refund items that don’t arrive in top condition.
The carb content for each seeded slice is 0.3g carbs per slice, but we are looking into the possibility of larger loaves for those who would prefer a few extra carbs. We appreciate your feedback.
Kind regards,
The HeyLO! Team
