Hi Dawn,
I'm ever so sorry to hear you did not like the bread but we really value your feedback so thank you for taking the time to leave us a review.
If you ever have any issues or would like to speak with our dedicated customer service team, please don't hesitate to email us at heretohelp@weareheylo.com.
Have a great week ahead.
Sian
“Toasted or not, this is the best bread I’ve tried so far. Quite dense but brilliant for Keto and solving my bread needs. When I toasted it, I cooked it twice, great crunch. I added butter and my Keto jam. Awesome thank you”
Hi there,
Thank you for taking the time to leave us a review, we really value your feedback.
I'm ever so sorry to hear that you have experienced moulding of the bread within 3 days of arrival. For maximum freshness, we always recommend using the 1-2 day delivery option and popping your bread straight in the fridge or freezer upon arrival.
If you would like to get in touch with a member of our team to discuss this further, we would be happy to help - please email us at heretohelp@weareheylo.com.
Have a great week!
Sian
“This bread has been a real game changer for me, it is the best I have tried and is delicious, I can now have guilt free sandwiches and toast while eating low carb highly recommend x”
