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1.9 Rating 26 Reviews

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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

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“The turf was not cut to an even thickness, so we were having to build the soil up in parts, it was also filled with large bits of plastic, prices of China and glass! God knows where it was grown, but because of time restraints we did not return it!!!!! We will not buy from this company gain.”

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Posted 7 years ago

“The turf was quite thin in parts, and had large pieces or plastic grown into it! It also had glass and broken pieces of China in it , I was very disappointed with this product but because of time restraints we had to lay it . It looked like it had been grown on a tip.”

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Posted 7 years ago

“Unlikely to use this website again, there is no reply to any questions we asked”

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Posted 7 years ago

“I had a time slot of 8am till 2pm set for my delivery. at no time did I receive a phone call from the company to say this would not happen. I had to contact the company my self at 3pm when the turf had not arrived. I was told by the person I spoke to that it was the Edinburgh team who were dealing with my order and to hold for transfer call. When I got through to him he said I am sorry there was a mix up this morning. I said did you think to let me know it would not arrive on time, he replied no sorry. The delivery arrived at 4.30 and was set down for us. The driver said he did not have a copy for me and asked me to sign a slip but he could not leave me a copy as that was the only sheet he had, and he needed it. So you can see from start to finish a complete disaster and I will not recommend this company to my friends in future.”

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Posted 7 years ago

“I have ordered turf, hoping to see the service, so praised online, with the delivery on Saturday 17th Sept. It didn't arrive. No one called to explain or move the delivery to another time slot. I called many times during the day, but every time got the voicemail. The charge for the delivery was £40. I had a gardener there who I had to pay to lay down the lawn but we were drinking tea instead. It would have been great if someone had checked on Monday morning which deliveries took / didn't take place the Saturday before, before asking to leave (this) feedback.”

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Posted 7 years ago

“I paid £25 to make sure that my order arrived between 8am and 11am. By 11.15am I hadn't heard from anyone to advise that my order would be late - which would have been courteous so I had to call them. I got transferred to another branch. No apology said they'd call me straight back - that being half an hour. I was then told there had been a mistake at the depot and the driver was on his way and to let them know if he wasn't here by 12.30. Again, no apology and it was only when I mentioned the fact that I'd paid for a specified time and this hadn't been fulfilled that I was told (with no apology) that it had been passed to accounts. I am assuming that this means I will be reimbursed. By 12.30 still no delivery so I called the lady back to be told she'd call the driver. It is now 1.15pm and I STILL don't have my order or even a courtesy call to tell me what is happening. In the meantime, I am stuck at home waiting!!! NOT impressed.”

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Posted 7 years ago

“3 pallets delivered, first pallet laid was fresh and in good condition, however the remaining 2 pallets were obviously quite old and in poor condition, cooking actually! This is not how it was discribed on your website as freshly cut. Will not use you again. Regards Paul Edgington 07956 656007”

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Posted 7 years ago

“Ridiculously expensive delivery at £18.00 for just 2 small rolls of fabric”

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Posted 7 years ago