kärlek Facial Clay Mask - Charcoal | 20g Reviews

3.7 Rating 179 Reviews

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Marie Delicata-Bennett

Verified Reviewer

“I have only used this clay mask a couple of times , usuallly afetr I have washed my hair , and am applying my rollers. but because it is so small, I either mislay it or forget where I have put it. However , the couple of times I have used it , I have enjoyed applying it on my face and can feel it working its magic. And yes, I will continue to use it.”

Helpful Report

Posted 6 months ago

“i love the concept, but it isn’t easy enough to use, especially when you want to relax. it was hard to get the paste to form, then the mixture stuck to my hands and wouldn’t come off easily, and it was lumpy and hard to spread on my face. it was okay once i’d gotten it on, but it didn’t feel refreshing after i’d washed it off, because it took several washes to remove. i think it helped reduce the redness of my spots, but, as i had to wash so much, my cheeks went red instead i’m sure, if this was developed further, it could work well. but currently, i wouldn’t recommend.”

Helpful Report

Posted 6 months ago

Thank you for sharing your detailed feedback. We're sorry to hear that the product didn’t provide the relaxing experience you were hoping for. We truly appreciate your insights, as they help us improve. It sounds like the texture and ease of use were a bit challenging, and we’ll pass this information along to our team for further consideration in development. We’re glad to hear it helped with the redness of your spots, though! If you ever want to give it another try or need any assistance with other products, please feel free to reach out.

Posted 6 months ago

“Smells awful, and is very difficult to work into a smooth paste. It too waxy, almost feels like trying to melt a crayon at first. The overly waxy texture makes it difficult to mix smoothly and apply to the face. It’s also very difficult to take off and the whole time you’re having to smell this pungent chemical smell. I know there are no chemical nastiest in the product but it certainly doesn’t smell like it.”

Helpful Report

Posted 6 months ago

Thank you for your feedback, and we're sorry to hear that the product didn’t meet your expectations. We understand how important scent and texture are, and we apologize that this wasn’t the experience you had. Your comments regarding the waxy texture and scent have been noted, and we’ll pass them along to our team for consideration.

Posted 6 months ago

“Feel bad saying this but this aint good. Feels like a weird sticky crayon, really needed to scrub to get it off my face which just ended up irritating my skin. doesnt smell very nice either - I think the quality here has been sacrificed to make the product lower in packaging. I love the concept! But this just isn't usable right now”

2 Helpful Report

Posted 6 months ago

“Found it but difficult to make it the right consistency to apply. However, my face always feels super fresh and clean and smoother after!”

Helpful Report

Posted 6 months ago

“I loved the idea of this but it's quite difficult to use and probably my least favourite of the products I've tried. It's hard to soften it down so you can spread it on your face so you end up with lots of little chunks. But once you do get it to spread it good.”

Helpful Report

Posted 6 months ago

Thank you for your feedback! We’re sorry to hear that the product was a bit tricky to use. We understand how the texture can be a bit challenging, and we appreciate you sharing your experience. We’ll definitely take your comments into consideration as we work on improving the product. We’re glad to hear that once you got it to spread, you were happy with the results! If you have any tips or need assistance with using it, feel free to reach out—we’re always here to help.

Posted 6 months ago

Kathryn Robb

Verified Reviewer

“Very good , calming for my acne prone skin. Is a little bit difficult to use as quite messy when it softens, however good results.”