rena Lipophilic Makeup Remover | 35g Reviews

4 Rating 118 Reviews

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Elizabeth Clarke

Verified Reviewer

Author didn't leave any comments.

Helpful Report

Posted 1 year ago

Gillian Rixon

Verified Reviewer

“This cleanser does remove stubborn eye makeup including mascara but unfortunately is very difficult to use. There is little to no lather and I was forced to rub the side of the soap directly into my eye lashes to get enough product on my skin. It is therefore very unpleasant to use.”

2 Helpful Report

Posted 1 year ago

Hi Gillian, Thanks again for taking the time to leave a review about our grüum Lipophilic Makeup Cleanser. Sorry to hear that you had difficulty using this product. You might find it useful to follow our 'How to use' guide for better results: 1. Apply a small amount to wet skin and gently massage across your face and around the eye area. 2. Pay particular attention to areas covered in make up. 3. Rinse away the oil after a minute or so. Remove any excess make up with a reusable pad or tissue, it should lift easily from the skin thanks to the oil base. 4. Pat skin dry. I hope this helps. Warm regards Mikaela-Team gruum

Posted 1 year ago

Sara L Nightshade

Verified Reviewer

“Another one to add to my stash! I have Ehlers-Danlos syndrome so I have to take good care of my skin, wearing spf 50 daily and makeup when I can. I just adore the gentle cleansers and softness of my skin after using them”

1 Helpful Report

Posted 1 year ago

“It's a good idea, and it does remove make up, however it's hard to handle and a bit slippery. I prefer cleansing balm”

1 Helpful Report

Posted 1 year ago

“Would not recommend this product at all!! It severely irritated my skin and I don't normally have sensitive skin.. It left red blotches on my face especially the eye area and even though I used the product only once, it took almost a week for the red blotches to disappear. It really dried my skin out too and irritated my eyes - would definitely not recommend and can't believe there are seemingly so many positive reviews on here for this!”

Helpful Report

Posted 1 year ago

Hi Georgina, Thank you for taking the time to write a review about your experience with our Lipophilic Makeup Remover. We are sorry to hear that you experienced some kind of reaction. We must advise you to stop using the product in case you suffer from the same reaction. We would always advise completing a patch test before introducing a new skincare product into your routine, as everyone's skin is different. Thank you again for your review and feedback. Warm regards, Helen - Team Gruum

Posted 1 year ago

“Tried to use the makeup remover by following the instructions on the package but none of my makeup is removed. None of my makeup is melting, and I ended up using another brand's makeup remover. I love the sunscreen and the gel serum from gruum so I am a bit disappointed :(”

Helpful Report

Posted 1 year ago

Hi JC, Thanks for taking the time to leave a review about your recent purchase with gruum. Sorry to hear that the Lipophilic Makeup Cleanser was not what you were expecting and it did not work for you. We hope our products work for everyone but appreciate this is not always the case. I have also passed your feedback over to our Product Development as this helps us to identify areas where we can improve. Thanks again. Warm regards Mikaela-Team Gruum

Posted 1 year ago

“I LOVE grum. However I didn’t like this product. I found that it took a lot of “massaging” on my face to get any oil on to actually remove my makeup. Rubbing a hard edged bar against my eyelid also felt quite abrasive but I couldn’t go any gentler or nothing would come off. Even after wiping away the oil I still had to go in with my normal eye makeup remover to get most of my makeup off. Still 30 minutes after using my eyes feel bleary and fuzzy. I love anything sustainable but this product isn’t effective nor worth your money :(”

Helpful Report

Posted 1 year ago

Hi Rose, Thank you for taking the time to leave a review about our Lipophilic Makeup Cleanser. Sorry to hear that it did not work for you as expected. I have passed your feedback over to our Product Development Team as this helps us to identify areas where we can improve. Thanks again for your review. Warm regards Mikaela-Team Gruum

Posted 1 year ago

“Took this on holiday and used every night. My face felt clean after washing and using a cleansing pad but it didn't remove all my make up at all sadly! I cleansed afterwards and lots more makeup came off and to be honest I don't even wear foundation just eye makeup and bronzer. One good point though, it didn't make my skin dry”

Helpful Report

Posted 1 year ago

Hi San. Thanks for taking the time to leave a review about your recent purchase for Gruum. Sorry to hear that our Lipophilic Makeup Cleanser didn't work as expected for you. I have passed this feedback over to our Product Development Team as this helps us to identify areas where we can improve. Thanks again for your review. Warm regards Mikaela-Team Gruum

Posted 1 year ago