rena Lipophilic Makeup Remover | 35g Reviews

4 Rating 124 Reviews

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Location:

3 Hillgate Business Centre, , Stockport
Stockport
SK1 3AU

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Miss L J Waggitt

Verified Reviewer

“I really enjoy using this with a konjac sponge, it's so good at getting even waterproof mascara off!”

Helpful Report

Posted 7 months ago

Sue BOUGHTON-MILLS

Verified Reviewer

“Didn't find it very easy to use and it doesn't remove waterproof mascara...handy to take in a carry on if you don't have hold luggage”

Helpful Report

Posted 7 months ago

Hi Sue, Thank you for sharing your feedback. We’re sorry to hear that the rena Lipophilic Makeup Remover wasn’t as easy to use for you and didn’t fully remove waterproof mascara. We appreciate your comments, and we’re glad to know it can still be handy for travel in a carry-on. Your feedback is much appreciated as it helps us improve our products. Warm Regards, Alex Team grüum

Posted 7 months ago

“This stuff is amazing! It removes all makeup effortlessly and so smoothly. I had to buy a second one as I gave away my first one to someone removing heavy special effects makeup after performing at a local Halloween event. It removed all traces of "greasepaint" better than anything else they'd ever used - no more panda eyes or smudged cheeks!”

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Posted 7 months ago

Hi there, Thank you so much for your fantastic review! We’re thrilled to hear that the rena Lipophilic Makeup Remover worked so well, not just for you but for someone else tackling heavy special effects makeup too. It’s wonderful to know it’s leaving skin smooth and makeup-free every time – no more panda eyes! Warm regards, Andrea – team grüum

Posted 7 months ago

“This - I would highly recommend. I have dry skin by because of acne inversa - I shouldnt use heavy oils on my face. This is really nice so far, I don't need to use it every day because I have other toners and cleansers but when I've had a tonne of makeup on for a stage show or photo shoot, this is the thing that gets every bit of make up and primer and setting spray off. Lovely product”

Helpful Report

Posted 7 months ago

Hi there, Thank you so much for sharing this! We’re really happy to hear the product is working so well for your dry skin while still being gentle enough for acne inversa — finding that balance can be tricky, so we’re glad this fits your routine without the heavy oils. So glad you're loving it so far! – team grüum

Posted 7 months ago

“When I first started using this, my skin was clean, fresh looking, After a few washes, my skin started coming out in spots. Stopped using & my complexion is now spot free.”

Helpful Report

Posted 9 months ago

Hi Libby, Thank you for taking the time to share your experience with us. Skincare can respond differently depending on individual skin types, and we appreciate you letting us know how this product worked for you. Your feedback is really helpful and will be shared with our product team as we continue to refine and improve our range. Warm Regards, Andrea – team grüum

Posted 9 months ago

Frances Grice

Verified Reviewer

“It’s good but very hard and you need to rub it directly on v wet skin. Also important to let it dry out fully between uses as I’ve found in a damp bathroom it does grow mould .. personally I’d prefer a cream in a small jar.”

1 Helpful Report

Posted 1 year ago

Hi Frances, Thanks so much for your feedback on the rena Lipophilic Makeup Remover. We’re glad to hear you find it effective, and appreciate your tips about using it on very wet skin and letting it dry fully between uses. We’re sorry to hear about the mould issue — damp environments can sometimes cause this, so ensuring it’s stored in a dry place really helps. We also appreciate your suggestion about a cream formulation, and we’ll pass this on to our product team for consideration. Thanks again for sharing your experience! Best wishes, Andrea - team gruum

Posted 1 year ago

Luisa Demant

Verified Reviewer

“I like the make up remover. it leaves a good feel on the skin. It is a bit difficult to use around the eyes.”

Helpful Report

Posted 1 year ago

Melanie Parrott

Unverified Reviewer

“I’m not happy with this compared to other make up removal bars I’ve used. I honestly thought I was using it incorrectly as no matter how long I massaged the bar for. I’ve warmed it, I’ve put more water on it but it’s useless and does not do what it says on the packet. I understand it’s not a soap but, in my head, oil and water do not mix so how is this supposed to be effective. No amount of water will produce any amount of produce allowing me to use it. I’m embarrassed as I bought my daughters one each in place of the Rituals brand due to the good reviews but I’m unimpressed.”

Helpful Report

Posted 1 year ago

Hi Melanie, Thanks so much for taking the time to share your experience — we’re really sorry to hear that rena didn’t work as expected, especially after you kindly chose it for your daughters too. Unlike traditional cleansing bars, rena works best when you rub a small amount of the bar directly onto wet skin — rather than adding water to the bar itself. Once applied, you can massage it in and then gently remove with a warm, damp cloth. We totally understand if it didn’t meet your expectations, and we really appreciate your honest feedback. If you or your daughters would like help finding something more suited to your needs, our customer care team would be happy to assist at support@gruum.com Warm regards, Andrea - team gruum

Posted 1 year ago