“This is not the first time I have purchased kiln dried logs from you and that in itself speaks volumes.
Good dry quality logs. Easy ordering and delivery. Would recommend.”
Hi Howard, the review requests are sent automatically 3 weeks after customers place their order. Looks like you scheduled your delivery for 31st May. If you would like your delivery date bought forward, please contact us and we will be happy to help.
“This is the second delivery I’ve had and the review is based across those two.
The quality was very different across the two. The second were on average much smaller sizes and fired to a greater extent , the wood was a dark brown compared to yellow of the first.
This means the wood burns much hotter and is harder to control.
Over all I preferred the first order for size and quality. I would have hoped for more consistency, but they do burn well!”
Hi Alex, thanks for the review. Please be assured that the logs all go through the same machinery and kiln drying process. The reason that there is occasionally variation is because we supply mixed hardwood and it depends on the hardwood species that is sourced before splitting and kiln drying. Some hardwoods are denser than others meaning it splits differently in the machinery. As a company we do not target specific hardwood species because it is not good for sustainability. I hope that helps, we are more than happy to discuss in more detail if needed.
“Very pleased with my bulk order of logs. From the very helpful Matt on the phone to the very helpful delivery guy. The logs have a lovey smell to them, so much nicer than seasoned logs. Will definitely be ordering again.”
Thank you very much, John, for your 5 star rating and your positive feedback. We are delighted that you are pleased with the prompt delivery and excellent quality of our kiln dried logs. We appreciate your kind words. Thank you!
