Thank you for your review.
If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind regards,
Customer Support Team
“Good price and simple booking process. Straightforward access and departure and very handy to be close to airport especially when inward flight was delayed and landed well past midnight!”