“The last 3 times I have prepaid my parking and every time I drive up to the barrier it says I owe £50. I then press for help and they confirm I have indeed prepaid and lift the barrier for me. My reg is BD65 YUU”
“I had prepaid my parking and was chraged an additional £200 on departure
I had not overstayed
I contacted customer services online as the phone number and online chat tell you to email details
6 days later still no contact
Terrible service & customer service”
“Parking fine and close to the terminal. Having pre-booked online, was a little disconcerted at the exit barrier to be told we were due to pay £100+. Quickly remedied by using the assistance button, still not ideal.”
