“Paid £40 in advance of parking at the terminal.
Parked at terminal and returned from my trip on time to collect my car.On proceeding to the barrier I inserted my ticket expecting for the barrier to lift instead the display indicated I owed £155.Luckly there was no cars behind so I reversed to the side of the road and went to the sheltered ticket machine to speak to an operator to complain at this outrageous cost which I was able to sort out with the operator.
But not happy.”
“Parking location was ideal for the airport for my long weekend away. Less perfect was the msg on the reader on exit which said I was due £140 for my fully pre-paid parking period. I then contacted a member of staff who quickly resolved the issue for me. Panic over & off I went, much relieved!”
“Always delighted with the service from the staff
As a frequent user I am always very impressed by the staff
Down the usual 5star
Barrier recognition did not recognise my car at 2am delayed arrival
Quickly resolved by staff member”
“Every time now ! I always pre-pay and even though my car registration is printed on my ticket the exit barrier never lifts. I always have to buzz and ask for assistance. Reason I pre-book is to save cost and time, however I now have to wait on assistance on every visit.”
“Directions on the communication and signage at the airport are different which makes for a slightly uncertain experience for first time users. Secondly, not having my payment registered delaying my departure while I waited for the operative to answer the call is irritating. Other than that, the car park is well placed and pre-booking represents great value for money”
“The last 3 times I have prepaid my parking and every time I drive up to the barrier it says I owe £50. I then press for help and they confirm I have indeed prepaid and lift the barrier for me. My reg is BD65 YUU”
