“We have used Terminal Surface Parking for many problem free years. Last week after returning from Stansted Airport after a slight delay we were shocked at the barrier to be informed we had to pay £169
It was resolved using the telephone system availabe
Very difficult to understand how this could happen”
“Overall all went very well and according to the instructions. When leaving the parking after inserting the ticket back, the screen showed an incorrect owed amount (the full amount was already paid upfront). This was very quickly solved in seconds after buzzing and talking with support from the same ticket machine.”
