“Parking was fine. Arriving back to unacceptable queues at passport control and half hour wait for luggage (par for course at edinburgh) keeps edinburgh in the third world category of airports!!”
“It’s within a handy walking distance from the terminal. Only issue would be if it was bad weather. We’ve been fortunate so far and this hasn’t been an issue.
It can, at times be quite tricky to find a space.
If you like convenience and being ‘on your own click’ when you leave the airport - no waiting for bus to car park - then this is what you’re looking for.”
“Parking itself was fine but after a long journey home despite pre booking and pre paying the display showed I was due to pay £180 It was quite stressful and time consuming waiting for the issue to be resolved at the barrier. There was no explanation as to why this had happened and no apology.”
Thank you for your review.
It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. This doesn't happen often but when it does, I understand the frustration that it causes. I'm glad you managed to get it sorted at the time.
Kind regards,
Customer Support Team
