“Straight forward, no hassle parking. Drive up on the day, collect ticket at barrier, pick any space. Short bus journey to terminal.
On return, present ticket at barrier, and that's it.”
Thank you for your review. If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind regards,
Customer Support Team
“Plane delayed so 5 hours late in getting to car park. Original cost about £47 for four days. Had to pay an extra £17 to get out of car park all through no fault of ours. RIP OFF.”
Thank you for your review,
I understand the frustration that will have been caused by the flight delay and I’m sorry to hear that your delay resulted in an additional charge at the car park barrier. As advised in our terms and conditions, if you enter or exit out with the grace period, you will be subject to our roll-up rates as the time you have occupied was not pre-planned.
Kind regards,
Customer Support Team
“Had to wait quite a while for the bus to the car park on the return trip. The roads are in a terrible state.... so driving in and out was not a pleasure. Bit embarassing for such a big city airport really. The lovely bit was that the driver helped me with my case. Edinburgh Airport needs a big review of its parking facilities in general I think. They are always busy, so I would think the funds must be there to do a bit of work on the road surfaces surely?”
Thank you for your review. We work in collaboration with Edinburgh City Council to ensure that roads around the airport are in good order however the City Council itself is responsible for the approach road to and from the airport.
Kind regards,
Customer Support Team
“Easy to find and driver was very helpful. Slight problem with ticket getting out, saying I owed £160, when I had pre-paid online. However man at end of intercom resolved quickly and I was soon on my way”
“Close to airport with a frequent, short bus journey to and from the terminal building. Having arrived back late and delayed, the efficient service was much appreciated. Plenty of capacity in the car park.”
