“I arrived at the entrance to plane parking and found that I couldn't get in - the entrance was blocked and the machines were covered up. I had followed the signs to the entrance as well as following sat nav. As my flight was early in the morning, there was no way of speaking to anyone so I had to pay for parking elsewhere to ensure I made my flight.”
Thank you for your review.
I can confirm our intercoms are manned 24/7 if you required assistance our team would have been able to help you on the day.
Kind regards,
Customer Support Team
“Booked Long Stay parking, well in advance. Price was good. Received an email to say I’d been upgraded to Terminal Parking. Even better! So convenient for an early morning flight. The only issue was upon my. return, the machine at the exit barrier said I owed £200! Machine did not appear to have a help button so I had to reverse out of the queue, park the car again and go and find a manned ticket booth. Once there, the problem was sorted immediately. A little inconvenient but not the end of the world.”
“Arrived early in the morning, no problem finding a space - I was upgraded to terminal parking. When I came back from holiday, there was an issue with the barrier recognising tickets that had already been paid but i pressed the assist button, gave my registration number and the barrier was lifted. Excellent”
