“The multi storey is usually very good but this time I got my ticket but you cannot use it at the ramp barrier after a call to you I was asked if this was an online purchase which I confirmed, then I was let through.
This problem continued leaving when the barrier again refused to open, this meant another lengthy call to get out.
Overall a terrible experience.”
“Despite purchasing advance parking the automatic number plate reader did not let me into the car park do I had to call for assistance. The same thing happened on my departure, where the machine tried to charge me an additional £90 on top of what I’d already paid. The people at the other end of the assistance line were great but this should not have happened in the first place.”
