“Used the multi storey for the first time and yes it was more expensive but worth it! Level 2 takes you straight into Fast Track, so much easier!
When returning it’s so handy! Won’t use other parking again.”
“Website was reasonably easy to navigate. Booking was straightforward. Stress free to access the car park. Leaving was just as straightforward. Will definitely be using the medium stay parking facility again.”
“Always use the multi storey. Fast track securitu is briliant as is fast track passport control. But we had a glitch! Put ticket in at exit to see £510 outstanding! We paid in advance and had all documents and reference numbers. We did get through via help desk. When we got ticket back it was the wrong Reg. Number. Not sure how that could happen with number recogniton. Any ideas?”
Thank you for your review.
It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. I understand the frustration that it causes however, I'm glad you managed to get it sorted at the time.
Kind regards,
Customer Support Team
“Edinbugh airport is my favourite Scottish airport, hassle free, friendly and helpful staff.I look forward to my next holiday and flying from Edinburgh airport.”
“I had a problem finding the entrance to the multi-story carpark and ended up paying £4 to get out of the wrong carpark before I eventually got the entrance to the multi-story. Other than that the carparking is excellent overall a very good experience.”
“Car park was great but could only give 3 stars due to the size of cars you allow to try and squeeze into a space that is far to small for the " Monster trucks " ,may I suggest you open up a lorry Park for these idiots as the don't care about your other customers , see photo.Could have been worse only minor damage, otherwise definitely a 5 star award from me.my car is white one”
Thank you for your review.
I can confirm our car parking spaces are the same as the parking spaces in supermarkets and shopping centres.
Kind regards,
Customer Support Team
