“Access was nice and easy and location was perfect especially with the fast track security included. The only problem I had was when I put the ticket in the exit barrier the machine tried to charge me £170, even though I had pre-paid and was leaving slightly early. It was fixed eventually but felt that if there wasn't someone available to help then it would be a massive problem.”
“Great car park but when we put our ticket through after 3 days , it asked us for £210 payment even though we had already paid. A few minutes of panic and then we pressed the button at the barrier and were let through after explaining this to the person on the speaker.”
Thank you for your review.
As per our terms and conditions if your vehicle is damaged while in our car park (or while being driven by our valet parking drivers) we will be responsible for any damage caused to your vehicle to the extent it was our fault.
If you believe your vehicle has been damaged by other vehicle whilst parked on-site, I encourage you to reach out to Police Scotland and your car insurance provider regarding the matter.
Kind regards,
Customer Support Team
